Administrative Support Specialist with Medical Office Focus
Resume:
Megan M. Lee
Dayton, OH *****
WORK EXPERIENCE:
December 2019 -Present
Office Assistant II, Kettering Health Breast Center, Kettering Health MSBG, Miamisburg. OH
•Front Desk Medical Receptionist/Office Assistant Skills including: Training New Employee, Customer Service for Outpatient Radiology Diagnostic Center, Epic, Microsoft Teams & Outlook. Multi-line Phones, Fax, Copier, Scanner, Electronic Health Records, Medical Release Forms, Collecting Payments via Credit Card, Cash, & Check Payments. Daily Deposit, Running Reports & Daily Schedules for Department Radiologists and Front Office, Scheduling Appointments, Medical Advanced Beneficiary Notices. Patient Financial Assistance Applications, Medical Release Forms, Reviewing Medical Diagnostic Codes for Medicare Approval, Medical Insurance, Patient Registration, Screening Patients for Covid-19, Assisting Patients When Emotionally or Physically Distressed, Time Management, Mail Distribution, Ordering & Stocking Office Supplies for Office Suite.
July 2017-December 2019
Office Assistant II, Surgical Pathology Department, Kettering Medical Center, Kettering, OH
•Front Desk Medical Receptionist/Office Assistant Skills including: Assists 10 Pathologists, Coordinates Schedules for Pathologists and Technicians for Radiology and Surgery Procedures Within 9 Network Facilities, Direct Patient Care/Customer Service to Patients and Clinicians, Obtains External Medical Reports & Pathology, EPIC. Beaker, Microsoft Word, Outlook, Excel, Fax, Scanner, Filing, Multi-Line Phones, Mail Distribution, Reviews Legal Forms for Accuracy & Completion, Accessions Autopsies and Incoming Consults for Pathologists, Releases Fetal Demises From Morgue to Funeral Homes and Livery Service. Prepares & Releases Pathology Slides, Specimens, & Reports to Patients & Couriers, Logs Incoming Pathology Slides & Blocks, Distributes Bone Marrow Flows & Biopsies, Enters Addenda to Patient Pathology Reports, Logs & Reports Pay-Period & Month-End Pathology Send Outs, Assists & Cross Trains with Office Team-Lead Including Key Holder for Morgue and Pathologists’ offices.
November 2016-Ju1y 2017
Medical Receptionist, Dayton Eye Associates, Beavercreek, OH
•Front Desk Medical Receptionist Skills including: Registering Patients for Daily Appointments, Electronic Health Records. HIPPA Policies. Insurance Waivers, Financial Policies, Scanning and Submitting Medical Insurance Data. Data Entry Of New and Existing Patients Personal Information. Copier, Scanner, Credit Card Reader, Adding Machine, Printer, Email & Computer, Accepting and Applying Cash, Credit & Debit Card, and Check Payments Towards Co-pays, Statement Balances, and Surgery Payments, Communication and Interaction with Medical Technicians, Optometrists, Ophthalmologists, Surgery Schedulers, Opticians, & Billing Department Employees With Regards to Patient's Needs and Concerns.
June 2016-November 2016
Training Coordinator/Human Resource Department, Wal-Mart Super Center, Dayton, OH
•Reviewing Applications, Scheduling Interviews, Submitting Background Checks, Drug Screen Forms, Conducting Orientations, Finalizing Federal 1-9's, Compiling Personnel Files, Data Entry, Scheduling New Associates, Filing, E-mail, Multi-line Phones, Editing Associate's Time Adjustments, Weekly CBL (Computerized Training) Reports for Associate's Compliance, Assists Personnel Coordinator in Human Resources
July 1998-May 2016
Bookkeeper, TDL Transport/Lee's Custom Construction/H&L Tree Trimmers, East TN
•Income/Expense Self-Employment Ledger, E-Mail, Annual Tax Preparation for CP.A., Quarterly IFTA Reports, Detailed Record Keeping, Filing
April 1995-April 1998
Secretary, C. P. Incorporated, Connersville, IN
•Front Desk Receptionist for Commercial Paint Company, Answering Multi-line Phones, Data Entry, Accounts Receivable, Customer Service, Detailed Record Keeping, Middle Person Between Vendor, Company Sales Representative, and Customers.
EDUCATION:
•1991-1995 Mid-term Graduate, Connersville Senior High School, Connersville, IN
•1993-1995 Certificate, 2-yr Administrative Support Program, Connersville Area Vocational School
HONORS. ACHIEVEMENTS. INTERESTS:
School Teacher's Aide/Substitute
Who's Who Among American High School Students (for Administrative Support)
Vocational School: Placed in State Competition, and advanced to National Competition for Administrative testing
High School Honor Roll Student
Kappa Kappa Sigma Sorority 1994-Present
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