Medical Assistant

Karina Abarca

Medical assistant

El Monte, CA ***32 +1-909-***-**** ********@******.***

Professional Summary

Motivated and versatile professional with hands-on experience in medical assisting, front-office administration, and property operations. Recognized for strong interpersonal skills, organization, and the ability to manage high-volume responsibilities while maintaining professionalism and efficiency. Passionate about helping people, improving daily operations, and providing exceptional service in both healthcare and business environments. Willing to relocate to: Pasadena, CA

Work Experience

CNA/Medical Assistant

Trinity Hills Assisted Living California

March 2026 to Present

Provided compassionate patient care in clinical and healthcare settings by assisting physicians and nursing staff with daily medical and administrative duties. Responsible for obtaining vital signs, preparing patients for examinations, assisting with procedures, and ensuring patient comfort and safety. Maintained accurate medical records, followed infection control protocols, and supported efficient clinic operations while delivering high-quality patient care. Key Responsibilities:

• Measured and recorded vital signs (blood pressure, pulse, temperature, respirations)

• Assisted providers with examinations and minor procedures

• Prepared exam rooms and sterilized medical equipment

• Performed patient intake, medical history updates, and documentation in EMR systems

• Assisted patients with mobility, hygiene, and daily living activities (CNA duties)

• Administered medications and injections as directed (MA scope)

• Collected specimens and performed basic lab testing

• Educated patients on treatment plans and follow-up care

• Maintained HIPAA compliance and infection control standards

• Provided compassionate, patient-centered care in fast-paced environments On-Site Manager

Ramona property managers El Monte, CA

September 2021 to Present

• Renting Activities, inspect and keep vacant units cleaned, answering phone 24/7 on the clock

• Rent collections, executing receipts for money collected, serving late rent notices

• Administration, maintaining rent collection record, enforcement of complex rules

• Record Keeping, income receipts, resident name register, unit maintenance requests

• Property Maintenance, façade cleaning, entry and common area cleaning

• Maintenance, light bulb inspections, schedule tenants maintenance issues

• Landscape, watering lawn, shrubs, trees, inspections of trimming grass and trees Daycare Teacher

LA Fitness (Esporta Fitness/Fitness International) Glendora, CA August 2025 to March 2026

• Provided a safe, clean, and supervised environment for children ages 3 months to 12 years while parents utilized the gym facilities.

• Engaged children in age-appropriate activities, games, and creative play to ensure a positive and enjoyable experience.

• Ensured children’s safety by maintaining constant supervision, monitoring check-in/check-out procedures, and following all Kids Klub policies.

• Communicated professionally and warmly with parents regarding their child’s needs, behaviors, and any concerns.

• Handled conflicts or behavioral issues calmly and effectively using positive guidance techniques.

• Maintained cleanliness and organization of the play area, toys, and equipment throughout each shift.

• Demonstrated patience, responsibility, and strong multitasking skills while supervising multiple children at once. Lead Medical Assistant

Children's Heart Clinic Glendale, CA

April 2023 to March 2024

• Verify patient's insurance eligibility and benefits online via health plan websites

• Explain coverage and benefits correctly to patients

• Accurately input insurance and demographics into the system

• Answer high call volumes

• Scan and upload documents to electronic chart

• Check In/Check Out

• Medical Records

• Vitals/Patient intake

• Injections/Vaccines

• Perform EKG, ear lavage, and other minor procedures Qualifications:

• Bilingual Spanish

• Experience with verifying HMO, PPO, and Medicare Insurance Medical Assistant

Citrus Valley cardiology Glendora, CA

September 2021 to March 2023

Medical Assistant at CITRUS VALLEY CARDIOLOGY

• Efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, and collecting co-pays) that allowed the doctor and nurse practitioner to focus on the health concerns of their patients.

• Demonstrated proficiency in taking patient medical histories, vital signs, and performing EKGs.

• Performed preliminary physical tests to accurately record results in patient history summary.

• Relayed messages from patients to the physician about concerns, condition updates, or refill requests to facilitate treatment.

• Documented vascular data such as edema, oxygen saturation, and blood pressure to contribute to accurate diagnoses. Ensured the cleanliness, sanitation and maintenance of all exam rooms and equipment Administrative Assistant/Receptionist

Ramona Property Managers Inc. El Monte, CA

December 2019 to September 2021

• Working in a cohesive team with maintenance personnel to ensure vacancy turn times are met.

• Prepared late notices and notices to pay rent.

• Assisting Property Manager with legal proceedings.

• Showing available units. Maintaining general office and resident files.

• Assisting residents at all times when requested.

• Recording traffic in software program on a daily basis. Assistant Manager

GHP Management

October 2017 to October 2018

Responsible for all Accounting Department of Complex, including accounts payable, bookkeeping, collections, & Delinquencies Reports. Handling and Scheduling Vendors. Assisting in the Marketing and Advertising.

Assistant Manager

National CORE Renaissance

March 2017 to October 2017

Ensuring resident files are maintained in accordance with Compliance and Property Management policies and regulations. Assisting in marketing and advertising for vacancies in accordance with properties Affirmative Fair Housing Marketing Plan.

• Assisting in maintaining property waiting list in accordance with Tenant Selection Plan. Processing applications for housing in accordance with properties affordable housing covenants.

• Preparing deposits for banking and making daily bank runs. Posting resident’s payments into Yardi in a timely manner. Maintaining work orders and posting in Yardi. Preparing office and maintenance supply orders in accordance with approved property budget.

• Working in a cohesive team with maintenance personnel to ensure vacancy turn times are met.

• Prepared late notices and notices to pay rent.

• Assisting Property Manager with legal proceedings.

• Showing available units. Maintaining general office and resident files.

• Assisting residents at all times when requested.

• Recording traffic in software program on a daily basis.

• Responding to all resident complaints in a timely and professional manner. Ensuring that residents are provided a clean, safe and well maintained community.

Property Manager

Ramona Property Managers El Monte, CA

August 2015 to June 2016

Renting Activities, inspect and keep vacant units cleaned, answering phone 24/7 on the clock

Rent collections, executing receipts for money collected, serving late rent notices

Administration, maintaining rent collection record, enforcement of complex rules

Record Keeping, income receipts, resident name register, unit maintenance requests

Property Maintenance, façade cleaning, entry and common area cleaning

Maintenance, light bulb inspections, schedule tenants maintenance issues

Landscape, watering lawn, shrubs, trees, inspections of trimming grass and trees Administrative Assistant

G&K MANAGEMENT Sun Valley, CA

May 2014 to August 2015

Tenant intake, processing applications, conducting interviews for a 120-Units

Preparing reports, conducting unit inspections,

Collecting rent, processing evictions and notices

Managing office duties, such as phone calls, filing, updating the waiting list, handling vendors, Make Ready Board, Screening Prospects, Interim Recertification,

Annual Recertification’s, Vacancy Turn around, service requests and tenant relations

Continuously updating recordkeeping software, Onesite and EIV (Enterprise Income Verification) Office Assistant

G&K MANAGEMENT Hollywood, CA

April 2013 to May 2014

Managed all office duties, such as filing, phone calls, faxing Customer service and tenant assistance

Accepted and processed applications for a 180-unit property

Assisted property manager with all other duties

Education

Medical Assisting (Upper secondary education)

UEI College West Covina, CA

October 2021 to June 2022

GED

McAlester High School Los Angeles, CA

January 2010 to April 2011

Trade school

Skills

Teamwork English Group home experience Cooking Postpartum care Pain management Bilingual (Spanish/English/Portuguese), Microsoft Word, Excel, PowerPoint. (4 years) Direct support Multi-line phone systems Property Management Research Pricing Motivational interviewing Medical assisting Tenants Clerical experience Cash flow management Tenant account reconciliation Productivity software Accounts receivable Wills, trusts, & estate law Compliance management Internal medicine adapt ability Basic life support Rent late fee assessment Microsoft Outlook Microsoft Office Accounting software Point of service (POS) health insurance Clinic experience Clinical staff training Team motivation (leadership skill) Family medicine Emergency medicine Medical administrative support Income verification Property rent collection Medical receptionist Tenant credit checks Rental history checks Patient transport Team management Disciplinary action management Health insurance pre-authorization requirements Caregiving documentation requirements Phone etiquette Senior care Collaborate with healthcare professionals Working with individuals from underserved communities Non-profit experience Managing property management budgets - Largest property management budget managed ($1-$50,000) Front desk Social work Addiction counseling Property tax preparation Mental health and behavioral care Pediatrics Patient care Accounting Budgeting Writing skills Windows Case management Phone reception Patience Commercial property management Data analytics tools Maintaining patient confidentiality Multitasking Mental health facility experience Documentation review Multifamily properties Property management - Property management experience (11-15 years) X- ray Marketing Health insurance claim processing Medication management Customer complaint resolution Bilingual Hiring Medication charting Working with individuals with disabilities Fair Housing regulations Rent adjustment OneSite Performance evaluation Telemarketing Dementia care Vendor relationship management Task prioritization Bookkeeping Insurance verification Administrative experience Management ECG equipment Acute care Live-in employment Phone communication Medical terminology Vital signs Surgery Tenant employment verification HIPAA Organizational skills Home care Achieving HIPAA compliance Technical Proficiency Tenant identity verification iOS Rent payment plan negotiation Affordable housing management Treatment administration record (TAR) Medical scheduling Time management Office experience Working with adult populations Electronic health records (EHR) management Crisis intervention Substance abuse Managing property management teams - Largest property management team managed

(6-10 team members) Google Docs Medication administration Pet care Medical records Tenant criminal history checks Cash handling Microsoft Word CRM system proficiency Rent roll report preparation Property management tools Rent calculation Balance sheet creation Ob/Gyn Data collection Medication pass administration Staff training Medication assistance Medical referrals Medical office experience Leadership Typing Medication administration documentation Insurance prior authorization Patient service Faxing Early childhood education center experience Filing Caregiving Resident's rights Working with geriatric patients Meal preparation EMR systems First aid Patient observation Section 8 Office management Environmental compliance Phone answering Cleaning Task assignment Property management company experience Microsoft Excel EHR systems Spanish Computer operation Financial sales Lease or rental agreement management Financial auditing Computer skills Yardi Teaching Customer communication Outpatient ICD-9 Geriatrics Collecting samples for laboratory testing Sales Supplier management Computer literacy Care plans EMR/EHR ICD coding Property leasing Injection administration Databases Health insurance authorizations Patient interaction CPR Healthcare team management Memory care Accounts payable Workers' compensation law Private practice Customer service Phone call management High-risk population support self-motivation Financial software Heavy lifting Microsoft Teams Interviewing Grammar Experience Driving Funeral directing Data entry Analysis skills Senior living facility experience Communication platforms Vendor relationship building Supervising experience Banking Personal grooming assistance Conflict management Attention to detail Outpatient clinic experience Developing tenant retention programs - Tenant retention programs developed (1-2 programs) Mentoring Toileting assistance Bathing assistance Communication skills Customer inquiry handling Office manager experience Assisting with ADLs Property maintenance Working with individuals with co-occurring disorders LIHTC Safety protocol implementation Manual handling

Languages

Multilingual

English

Interpretation

Bilingual

Spanish - Expert

Certifications and Licenses

BLS Certification

February 2026 to Present

Medical Assistant

September 2021 to Present

CPR Certification

Driver's License

Basic First Aid certificate

Certified Home Health Aide

Certified Medical Assistant

American Red Cross CPR Certification

First Aid Certification

Certified Apartment Manager

Additional Information

Authorized to work in the US for any employer

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