Human Resources Generalist & Payroll Specialist

SHAYLA MCDONALD

**************@*****.*** 205-***-**** Eufaula, AL 36027

Professional HR expert with comprehensive experience in talent acquisition, employee relations, and benefits administration. Proven ability to enhance team collaboration and drive results through effective communication and conflict resolution. Skilled in handling multiple tasks with flexibility and efficiency, consistently meeting changing organizational needs. Recognized for reliability and strong interpersonal skills that foster positive workplace culture.

• Payroll Processing • HR Policies and Procedures

• Recruitment and Selection • Customer Service

• Inbound and Outbound Calling • Training and Mentoring Accounts Payable and Receivable

Software

• • Time Management

• Call Center Experience • Employee Relations

• Compliant Handling

Nov 2024 - Current

Human Resource/Payroll

Coordinator

Jack's Corporate - Birmingham, AL

Processed payroll for over 1,000 employees, ensuring timely and accurate distribution of wages.

•

Managed employee data in HRIS, maintaining

compliance with federal and state regulations.

•

Uploaded time records into computer system and made adjustments to create accurate database for payroll processing functions.

•

Maintained strict confidentiality of sensitive employee information, ensuring compliance with all applicable data privacy regulations.

•

Conducted regular internal audits of payroll records to identify discrepancies or irregularities, swiftly addressing any issues uncovered through these investigations.

•

May 2023 - Oct 2024

Human Resources Generalist

PHP Of Alabama - Birmingham, AL

Managed employee relations issues, fostering a positive workplace culture and effective communication.

•

Coordinated employee onboarding processes to ensure compliance with company policies and procedures.

•

PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Maintained up-to-date records of employee information in HRIS system ensuring accurate reporting and data- driven decisionmaking.

•

Served as a liaison between employees and

management, addressing concerns or questions to

promote open communication and maintain trust.

•

Sep 2015 - Jul 2024

Human Resources Specialist (42A)

Army Reserve - Opelika, AL

Served as a trusted advisor to both management and employees on matters related to human resources

policies and procedures, ensuring consistent application across the organization.

•

Liaised between management and employees to

deliver conflict resolution, alleviate problems, and interpret compensation and benefits policies.

•

Maximized team knowledge and productivity by

training, monitoring, and directing employees in

application of best practices and regulatory protocols.

•

Coordinated onboarding processes, ensuring

compliance with company policies and regulatory

requirements.

•

Nov 2021 - Apr 2023

Human Resources Specialist

HMS Host International -

Birmingham, AL

Developed and implemented comprehensive

onboarding programs for new hires, improving retention rates.

•

Streamlined recruitment processes to enhance

candidate experience and reduce time-to-fill metrics.

•

Maintained personnel records and statistical data to establish accuracy and compliance with applicable

regulations.

•

Managed benefits administration for company-wide

staff, ensuring timely processing and accurate

recordkeeping.

•

Evaluated HR metrics and analytics to identify trends, guiding strategic decision-making in support of overall business goals.

•

Expected in May 2027

Bachelor: Business Administration, Human Resource Management Troy University Troy, AL

EDUCATION

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