Administrative Support & Operations Specialist
Resume:
CATHERINE ANN CLAYTON
Administrative Assistant Operations Support Professional
Plano, TX (Open to Remote)
**************@*****.***
PROFESSIONAL SUMMARY
Experienced administrative professional with a strong background in organization, communication, and systems management. Skilled in Microsoft Office, CRM platforms, and remote collaboration tools. Adept at managing schedules, documentation, and client communications in fast-paced environments. Seeking a remote Administrative Assistant role to support leadership and streamline operations.
TECHNICAL SKILLS
Microsoft Office (Excel, Word, Outlook)
CRM Systems
Canva
Zoom
Slack
Calendar Management
Email & Client Communication
Document Preparation
Digital Filing Systems
PROFESSIONAL EXPERIENCE
Independent Business Owner
Self-Employed 2015 – Present
Managed daily business operations including scheduling and communications.
Coordinated onboarding and training documentation for team members.
Maintained organized digital filing systems and reporting processes.
Managed client communication and follow-up scheduling.
Streamlined workflow processes to improve efficiency.
Top Sales Representative
Green Mountain Energy 2008 – 2015
Managed client accounts and processed contracts.
Maintained detailed records and customer documentation.
Supported team operations through organization and reporting.
Elementary School Teacher
Various School Districts 1989 – 2008
Coordinated schedules, parent communication, and compliance documentation.
Managed classroom administrative records and reporting.
Collaborated with leadership and support staff.
EDUCATION
Master’s Degree in Educational Administration
University of Texas at Commerce
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