WILLIAM RYDER
WEB DEVELOPER (FREELANCE - WEB* SPECIALIST)
Albuquerque, NM 87114, United States *********@*****.*** 505-***-**** LinkedIn Results-driven Web3 developer with hands-on experience building decentralized applications, smart contracts, and scalable web solutions using JavaScript, Next.js, Python, and Solidity. Combines strong technical problem-solving with a client-focused mindset developed through years in high-performance customer support and technical operations roles. Known for delivering secure, efficient applications, adapting quickly to emerging technologies, and translating complex ideas into functional, user-centered solutions that drive measurable results. PROFILE
Freelance Web Developer specializing in Web3 technologies with a track record of delivering decentralized applications and implementing smart contracts. Developed robust solutions using JavaScript and Next.js, enhancing application performance through optimized coding practices. Experienced in utilizing advanced blockchain tools like Python and Solidity for secure, scalable development. Passionate about transforming client ideas into functional applications while ensuring timely project delivery. AREAS OF EXPERTISE
• JavaScript • Next.js • Solidity • Python
• Smart Contracts • Problem Solving
PROFESSIONAL EXPERIENCE
Web Developer (Freelance - Web3 Specialist) Jan 2022 Developed decentralized applications (Web3) and implemented smart contracts. Utilised JavaScript and Next.js for efficient front-end and back-end development. Applied advanced blockchain tools like Python and Solidity to create secure, scalable solutions.
• Spearheaded multiple successful Web3 projects.
• Enhanced application performance through optimised coding practices.
• Collaborated with clients to define project requirements.
• Delivered robust solutions within tight deadlines. Customer Support Representative, Apple Sept 2020 to Oct 2021 Delivered remote customer service and technical support for Apple products via phone and chat. Troubleshot technical issues and answered product inquiries to ensure positive customer experiences. Addressed customer account inquiries, including billing questions. Encouraged small upselling of products as needed.
• Resolved technical issues efficiently, enhancing customer satisfaction.
• Provided accurate information on product features and services.
• Assisted customers with account management and billing inquiries.
• Contributed to upselling efforts, boosting product awareness. B.O.P. Tester, Man Welding Services Inc Sept 2018 to Oct 2019 Conducted high-pressure tests on Blow Out Preventers (BOP) using water pumps. Ensured valves and components function correctly for well control. Certified equipment safety for drilling operations and maintained compliance with Bureau of Land Management and API standards.
• Executed pressure tests ensuring BOP functionality on oil rigs.
• Certified equipment safety for compliance with federal regulations.
• Maintained accurate records for D.O.T. vehicle operations.
• Streamlined billing processes for efficient customer invoicing. Account Solutions Representative / Charles Schwab, Randstad Oct 2017 to Dec 2017
Managed customer service inquiries for new and existing accounts. Maintained accurate and up-to-date records consistently. Developed and implemented Service Center policies and quality assurance measures.
• Resolved customer issues efficiently, enhancing satisfaction ratings.
• Streamlined record-keeping processes, improving accuracy.
• Championed service quality standards, ensuring compliance. Page 1