Detail-Oriented Data Entry & Admin Specialist

Katie Boyer, Data Entry Associate

Hummelstown, **036, 717-***-****, **********@*****.***

SUMMARY Detail-oriented professional with 10+ years of experience in administrative, operational, and data management roles. Proven ability in data entry, customer service, and process optimization, with expertise in Microsoft Office Suite, AS400, and Geotab systems. Adept at managing information accurately, handling inquiries, and supporting organizational growth. Eager to leverage strong organizational skills and dedication to precision as a Remote Data Entry Associate to contribute to efficient operations.

WORK EXPERIENCE

operations manager

Hogan Transportation

01/2020 – Present

Oversee payroll and invoicing for the account.

Ensure all equipment undergoes preventative maintenance to maintain DOT compliance.

Manage safety calls with drivers and regional safety personnel, reinforcing the 5 Keys of the Smith System to prevent DOT accidents. Coach drivers on LYTX events to promote safer road operations. Trained incoming Operations Managers and Fleet Managers to support account growth.

Maintain driver awareness of weather and other environmental factors impacting their routes.

Assist Fleet Managers with dispatching, transmitting loads to driver Geotab Units, and proactively informing customers of delays or issues to minimize service failures.

Onboard new drivers, ensuring they are well-equipped for account-specific operations.

fleet manager

Hogan Transportation

01/2019 – 01/2020

Professionally managed customer relationships by assigning loads to the driver team according to customer specifications.

Assembled and dispatched weekly invoices to customers, while organizing driver paperwork alongside load tenders.

Processed incoming loads via EDI and transmitted them to driver Qualcomm devices.

Provided BOLs upon request, supported safety by reviewing LYTX events, and ensured driver adherence to company policies and procedures. Transmitted required documentation to customers on a daily basis. Delivered real-time status updates to customers multiple times daily and submitted a comprehensive email detailing all driver assignments. 1st shift foreman

clark/highway distribution

03/2016 – 12/2018

Secured full-time employment in the Barnes & Noble Returns department after an initial temp placement.

Achieved two promotions, advancing to the position of 1st Shift Foreman. Scanned and recorded all sort tickets for the department into Excel spreadsheets.

Compiled productivity data for all three shifts and monitored inbound and outbound drivers, ensuring timely loading and unloading. Picker

World Pantry

11/2014 – 03/2016

Executed order fulfillment in a small warehouse specializing in organic products.

Verified product selection against packing slips, accurately entered slip details into the FedEx database for shipping label generation, and ensured correct shipment to customers.

Contributed to loading outbound FedEx trucks at the close of each shift. secretary

pennsylvania psychological association

07/2003 – 11/2014

Served as the primary point of contact, managing all office visitors and incoming phone calls.

Performed key data entry functions, handled all incoming calls, and assisted individuals in locating psychologists in their area. Processed all credit card transactions and executed a redesign of the association's website.

Administered the Legal Consultation Plan, ensuring timely payment of member dues.

Generated various reports utilizing Excel and provided comprehensive support to the office manager.

Assisted in the planning and staffing of the annual convention. EDUCATION

Harrisburg Area Community College

, respiratory therapy/nursing

Completed coursework in computer, speech, and science, progressing towards a degree in respiratory therapy/nursing.

Resigned from the program due to pregnancy-related complications. lower dauphin high school

diploma

Achieved a GPA of 2.9 at the time of graduation.

Completed college preparatory courses, including a double Anatomy & Physiology lab during the senior year.

SKILLS Microsoft Office Word

Excel Outlook

AS 400 Fork Lift Certified

Geotab Trained Filemaker

TMS/Ascend Excellent customer service skills

Multitasking Data Entry

Self-motivation Following Directions

Entry-level Remote Work Skills

Flexibility Versatility

Fork Lift Certified

Geotab Trained

AS400 Trainer

TMS Certified

CERTIFICATES

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