Client Relations and Operations Professional

Leeann Bennett

***********@*****.*** Indianapolis, IN LinkedIn.com/in/leeann-bennett

Professional Summary

Highly organized and dependable professional with experience in client relations, operations coordination, and administrative management. Adept at building relationships, managing multiple priorities, and maintaining a high level of accuracy and professionalism. Recognized for strong communication, problem-solving, and time-management skills. Eager to contribute to a collaborative team environment and take on new challenges in a dynamic organization.

Professional Experience

Home Manager Self-Employed Indianapolis, IN 1996 – Present

• Oversaw daily operations and scheduling for a family of six, balancing educational, logistical, and financial priorities.

• Managed budgets, bill payments, and financial records with accuracy and attention to detail.

• Coordinated home maintenance, vendor communications, and project timelines to ensure timely completion of household initiatives.

• Organized complex travel, events, and schedules, demonstrating strong planning and multitasking capabilities.

• Built and maintained relationships with schools, community organizations, and service providers, fostering a reliable network of resources.

Licensed Property & Casualty Insurance Agent Allstate – Jay Rietman Agency Evansville, IN Oct 2020 – Jan 2022

• Conducted personalized client assessments to match coverage with individual and business needs.

• Advised clients on risk management strategies and coverage options, ensuring clear understanding and compliance.

• Managed client accounts, handled policy updates, and supported claims processing with exceptional customer service.

• Ensured documentation accuracy and adherence to state and industry regulations.

• Completed ongoing professional development and training to stay current on products and market trends.

Skills

• Client Relationship Management

• Organization & Time Management

• Written and Verbal Communication

• Problem Solving & Critical Thinking

• Adaptability & Flexibility

• Team Collaboration

• Microsoft Office Suite & CRM Software

Education & Certifications

Licensed Property & Casualty Insurance Agent (Active 2020–2022)

Allstate Insurance Training Program

Additional Information

• Volunteer and community engagement experience through school and local organizations.

• Highly adaptable to new environments, workflows, and technologies.

• Committed to continuous personal and professional development.

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