Administrative Support Professional with 20+ Years Experience

SUMMARY

Multifaceted administrative/clerical skills combined with a wealth of knowledge attained through more than 20 years of service within various industries. A seasoned professional with a positive attitude, mature work ethic and a personal commitment to providing beyond the expected requirements.

WORK EXPERIENCE

September 2023-April 2025

Administrative Support Specialist

NRI Staffing

Washington, Washington, D.C., United States

Providing general and administrative support to various clients within the DMV metropolitan area. Assignments include:

Executive Assistant the Senior Pastor

Mt. Olive Baptist Church

Arlington, Virginia, United States

Provide personal and administrative support to the Senior Pastor, affiliate pastors, ministries and the deacon board. Act as liaison to congregation, protecting the pastor’s time while maintaining absolute confidentiality in all church and pastoral care matters. Support to community outreach services, Diaconate charity and volunteer coordinator for Olive Cart food giveaway and youth ministry events. Assist the church clerk with weddings, dedications and funerary services.

Hospitality Coordinator/Administrative Support

Baird Investment Group

West McLean, Virginia, United States

*(Contract position to facilitate paternity leave of Hospitality Manager)

Greet visitors, providing information, directions, or assistance as needed. Receive and route incoming calls. Assist with meeting and event execution, and accommodate the needs of the meeting organizer and/or attendees. Works closely with members of the Hospitality team to properly service meetings and events, Assist the administrative support team to accommodate all banker’s needs to ensure proper documentation of client information, contacts, and company profiles.

February 2023-August 2023

Executive Assistant to CEO/CFO/COO

Virginia Tire & Auto

West McLean, Virginia, United States

*(Six month contract position to facilitate leadership transition.)

Managing the schedules and communications of key company executives. Prioritizing emails and phone calls, gathering documents to prepare for meetings, and coordinating travel arrangements. Assist HR with new hire orientation and onboarding. General administrative duties.

June 2022-October 2022

Sales & Marketing Coordinator

Brookdale Senior Living

Greensboro, North Carolina, United States

Prospect for new customers and develop leads for the sales team. Schedule in-home appointments and conduct property tours. Coordinate, promote and execute marketing and promotional events to resident families, external partners and prospective residents.

*(Position was relocated to High Point location)

May 2018-December 2020

Executive Assistant, AVC Facilities Operations

North Carolina A & T State University

Greensboro, North Carolina, United States

High-level executive and organizational support to the Associate Vice Chancellor for Facilities. Perform a wide range of projects and tasks to include sensitive and complex matters, ensuring entities within the Office of Facilities provide effective and efficient services. Assist HR Liaison with all aspects of the HR process

June 2015-October 2016

Front Desk Agent/Night Auditor, Clean Team Lead

G6 Hospitality- Motel 6 & Studio 6

Greensboro, North Carolina, United States

Greeting guests, assisting guests with check-in and check-out processes, and processing reservations. Directing and controlling lobby and front desk activities. Performed night audits and balanced financial reports. Generating quarterly financial, maintenance, and inventory reports. Managing, scheduling, and quality control checks of housekeeping staff to ensure the cleanliness of rooms by following the company's standard operating procedures.

March 2013-April 2015

Office Manager/Student and AV Staff Scheduler

NYU - Kimmel Center for University Life

New York, New York, United States

Schedule and supervise A/V technicians, student interns, and work-study staff. Enter and submit weekly payroll and vacation. Attend and participate in weekly staff meetings with NYU Kimmel Operations Event coordinators to determine client needs at NYU and outside client events.

June 2009-August 2013

Independent Contract/Consultant Document/Administrative Specialist

Washington, Washington, D.C., United States

Providing general and administrative support to various clients within the DMV metropolitan area.

EDUCATION

-Current

Associate of Science - AS

Alamance Community College

Burlington, North Carolina, United States

Associate of Science - AS Clinical Chemistry, MLT Certification Business Office Administration

•Clinical Chemistry

•Business Office Administration

SKILLS

C-Level Management Administrative Skills Office Management Calendar Management Organizational Skills

Travel Planning Visa Applications Customer Support/Service Needs Assessment Data Entry

Human Resources Processes HRIS/HRMS Employee Orientation Onboarding

Standard Operating Procedures (SOP) Schedule Development Records Management

Project/Program Coordination Customer Relations Accounting Housekeeping/Cleaning Microsoft Office

Adobe Product Family Salesforce.com ADP Kronos Products SAP Intuit Quickbooks Paycom

WebEx Skype Slack Team Lead/Manager Inventory Reports Inventory Management

CERTIFICATIONS

Notary Public- Commonwealth of Virginia, State of North Carolina

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