Security Officer with 10+ Years Hospitality Experience

ELMER JIMENEZ GALLON

**** ******** **. *.* Albuquerque, New Mexico 87112

*************@*****.***

Mobile No. +1-505-***-****

SUMMARY:

Effectively managing all operations, highly skilled with expertise in thorough safety and security duties, and with exceptional customer/guest satisfaction. Possesses a deep understanding of security protocols and maintains peak physical fitness. With more than 10+years of experience in the hospitality field, performed multi tasks duties and achieved various recognitions/awards.

CARNIVAL CRUISE LINE - OPEN SEA CREWING ANGECY INC.

2818 EDSA Extension, corner P. Celle, San Rafael, Pasay, 1302 Metro Manila, Philippines

Position: Security Officer

April 08, 2023, to February 09, 2026

Job Descriptions:

Perform gangway duty or access control and operate various security equipment like (X-Ray security machine, WTMD, HHMD, CCTV, EZ-Board etc.).

Patrol guest public areas, guest/crew accommodations and observe any safety and security related concerns.

Monitor guest activity on night club lounge, bar lounge, casino and other public areas in evening operation and enforce CCL alcohol policy including the underage consumption of alcohol.

Respond in any emergency arise; fire, security threat, medical emergency, man overboard and make a quick decision based on the experience and instruction from the ACSO, Sr. ACSO or CSO.

Respond to any guest concern, accident or incident and conduct a thorough investigation, conduct an interview with guests or crew involved and prepare incident report and submit to ACSO, Sr. ACSO or CSO.

Perform other related security duties as instructed by ACSO, Sr. ACSO, CSO or SSO.

QUEST PLUS CONFERENCE CENTER CLARK

Mimosa Leisure Estate, Mimosa Drive, Pampanga, Clark, 2009, Philippines

Position: Sr. Safety and Security Supervisor

August 01, 2022, to March 16, 2023

Job Descriptions:

Conduct safety and security assessment, survey of the establishment and prepare audit reports as directed by Safety and Security Manager.

Conduct monthly training to enhance the skills of the security team regarding security operations.

Prepare all logistics and documents required for daily operations.

Conduct daily security briefing to the security team and assigned the manpower accordingly based on the event/activity.

Conduct and prepare security investigation report and submit the report to Safety and Security Manager and General Manager.

Assist the Safety and Security Manager when dealing with other security or safety incident matters and attend security meetings with the hotel management.

Perform other duties like Liaison Officer to submit any legal documents to Attorney’s Office and law enforcement/authorities.

TRIGOLD SECURITY AND INVESTIGATION AGENCY, INC.

A & N Building, Kamagong St. Cor. Saint Paul St. San Antonio Makati City

Position: Operations Manager

June 24, 2021 – July 30, 2022

Job Descriptions:

Conduct security assessments, survey client establishment and prepare audit reports about the findings which can be improved in daily security operations.

Visit all security detachments and conduct inspection of security equipment’s and security personnel performance.

Conduct security investigation and prepare security investigation report to be submitted to General Manager and to concerned client/s.

Conduct security training on monthly basis to develop and strengthen the security level of services on daily operation.

Assist the General Manager or Operations Manager when dealing with other security or safety incident matters and attend security meeting with the client.

Prepare all the logistics, documents and manpower required for a new client or account.

Supervise security operations to all client/detachment and ensure security procedures meet the client’s expectations.

ASCOTT SECURITY AND INVESTIGATION AGENCY INC.

Unit 210, J&L Building. 251 EDSA, Brgy. Wack-Wack Mandaluyong City

Position: Property Custodian and Field Inspector

July 16, 2020 – May 10, 2021

Job Descriptions:

Prepare and submit Duty Detail Order (DDO) to security personnel which are assigned to various project banks/clients on monthly basis and Monthly Disposition Report (MDR) to submit copies to SOSIA (PNP) General Manager and other concerned departments.

Conduct firearms inventory/inspection to all detailed security personnel including security appearance on daily basis.

Prepare monthly rooster and monitor all security personnel attendance on daily bases and update the operations if there are any unanticipated changes.

Conduct a surprise inspection of all security personnel which are assigned to all respective bank clients.

Conduct guard formation to address or brief any updated policies or instructions coming from the operations or clients.

Conduct investigation, assist, coordinate any security incident or vehicular accident, and prepare investigation report to be submitted to General Manager and client concerned.

Perform other duties like Liaison Officer to submit any legal documents to Attorney’s Office and other concern department or client.

SUNLIGHT ECO TOURISM ISLAND RESORT

Culion, Palawan

Position: Security Manager

November 28, 2019 to April 14, 2020

Job Descriptions:

Review and update security procedures and policies to improve security guidelines of employees, security personnel’s duties and the interest of the company.

Establish security protocol on daily operations including conducting a security briefing and debrief to Security Department.

Conduct security surveys and risk assessments and implement security procedures and policy.

Provide and assist emergency situations to maintain safety of life and safety of company properties.

Establish routine communications to management and local authorities when dealing with such concern investigations or incidents.

Conduct and update weekly basis to the management about Security Department tasks and achievements including projects, training and career development.

Conduct training to security department to increase their knowledge and skills when performing their duties.

Conduct monthly maintenance and updating of Security Equipment Inventory to management such as office supplies, firearms with updated documents and patrols like mobile cars and speed boat patrol.

ROYAL CARRIBEAN INTERNATIONAL (RCCL)

GF ECOM FIVE Harbor Drive, MOA, Pasay City

Position: From Security Staff promoted to Security Supervisor

December 02, 2013 to July 22, 2019

Job Descriptions:

Monitor guest and crew activity and supervise access control of the ship during gangway operation.

Responsible for the proper operation of all security equipment, ensure all are ready prior to gangway operation and conduct weekly maintenance of all security equipment; X-Ray Machine, Archway, HHMD, Explosive and Narcotic Detection Machine (SABRE 4000/5000) and CCTV.

Enforce Guest Conduct Policy, Crew Conduct Policy and actively assist ship’s management in conflict resolution.

Provide a highly visible security presence that enhances the overall guest vacation experience by reducing the frequency and/or severity of incidents.

Responsible for deterring and/or effectively responding to shipboard incidents involving violation of the Guest Conduct Policy or other shipboard incidents.

Respond in any emergency arise; fire, security threat, medical emergency, man overboard and make a quick decision based on the experience and instruction from the Chief Security Officer.

Respond to passenger’s complaint, accident or incident and conduct a thorough investigation, preservation of evidence, interview the involved guest or crew and prepare incident report to be submitted to Chief Security Officer, Global Security and Law Enforcement.

Conduct training to security teams related to security advances and previous team experiences as directed by Chief Security Officer.

Prepare security schedule in compliance with company requirement, International Labor Organization and Maritime Labor Convention.

CORPORATE FUSION INCORPORATED

Amado Group Corporation

28/F Valero St. Corner Rufino St. Makati City

Position: CCTV Admin/Security and Monitoring Specialist

January 25, 2013- October 04, 2013

RESORTS WORLD MANILA – CASINO AND HOTEL

(Under Agency) NC Lanting Security Specialist Agency

Travellers International Hotel Group Inc.

Newport City, Pasay City

Position: Security Guard

April 16, 2010 – November 13, 2012

Personal Information:

Age: 33 years old

Birth Date: 04 April 1991

Birth Place: Titay, Zamboanga Sibugay, Philippines

Height: 5feet 9inches

Weight: 163 lbs.

Certificates / Training Attended:

RSA Training

Basic Safety Training

Conflict Management

Crowd Management

ALPS 1 and ALPS 2 Leadership

Other trainings/certificates related to security duties while onboard RCCL & CCL

Achievements:

Nominee - Employee of the Month May 2024 by CCL

Winner - Employee of the Month May 2018 by RCCL

Nominee - Employee of the Month March 2018 and April 2018 by RCCL

Nominee - Employee of the Year 2018 by RCCL

Certificate of Appreciation Quarter 1 Month of March 2018 by RCC

Educational Background:

MFI Polytechnic Institute Inc.

Course: Computer Hardware and Servicing

Taft Avenue, Pasay City

July 19-28, 2017

Consolacion National High School

Consolcion, Cebu city

2004-2008

I hereby acknowledged that the following information stated above is true and correct with the best of my knowledge and skills.

ELMER JIMENEZ GALLON

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