Operations Leader with Broad Industry Experience
Resume:
Jeff Coffey
New York, NY
*******************@***********.***
Professional Summary
Experienced Operations Manager with over 46 years in diverse roles including retail, food service, warehouse, and healthcare. Skilled in employee retention, operational efficiency, staff development, and customer relations. Proven leadership in managing teams, resolving conflicts, and achieving sales targets. Seeking to leverage broad expertise to drive operational excellence and team success. Willing to relocate to: Albany, NY - Menands, NY - Latham, NY Authorized to work in the US for any employer
Work Experience
Home Health Care Private Duty
Self-Employed-New York
June 2016 to Present
* Provided compassionate care and support to clients in their homes, ensuring safety and comfort.
* Managed medication schedules and coordinated with healthcare professionals for client well-being.
* Assisted with daily living activities, including meal preparation, hygiene, and mobility support.
* Communicated effectively with family members to update on client status and care plans.
* Maintained accurate records of care provided and observed changes in client health. Caregiver
Family Care at Home Health Care-Albany
August 2006 to November 2022
* Delivered personalized care to clients, assisting with daily living activities.
* Communicated with healthcare professionals and family members regarding client needs.
* Maintained accurate documentation of care and observed changes in client health.
* Supported clients with mobility, hygiene, and medication reminders. Assembly for Dry Cleaning
Silvestri Dry Cleaners-Albany
August 1994 to June 2012
* Learned multiple areas of the dry cleaning business, including fabrics and sewing.
* Provided excellent customer service and built strong client relationships.
* Adapted to new tasks and responsibilities as needed.
* Contributed to a positive and productive work environment. Owner / Operator of Dry Cleaning
Valet Dry Cleaning-Albany
June 2000 to September 2002
* Operated a full-service dry cleaning store, managing daily operations and customer service.
* Passed a certification course focused on safety and prevention, implementing improvements in the store.
* Handled challenging situations and maintained business stability during difficult times. Parking Lot Repair and Upkeep
Northeast Striping Services-Alnany
April 1986 to October 1996
* Performed crack filling, seal coating, and striping of parking lots.
* Accepted challenges and took responsibility for outdoor maintenance tasks.
* Prepared for seasonal work demands and adapted to changing conditions. Education
Upper secondary education
Individual Studies (Associate Degree)
Hudson Valley
Skills
Hospitality Customer service Culinary experience Team management Retail sales management
Certifications and Licenses
Dry Cleaning Certification
June 2000 to July 2000
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