Experienced Correctional Officer with 20+ Years of Safety and Crisis

Beverly Johns

Newburgh, NY ***** 845-***-**** ************@*****.*** WWW: Bold Profile

Summary

Correctional Officer with 20+ years of experience. Equipped with strong moral code and excellent crisis management techniques. Focuses on safety in all interactions with inmates and staff.

Skills

Ethical standards of conduct

Ethical standards of conduct

Visitation guidelines understanding

Non-violent intervention

Excellent problem solver

Observation

Behavioral disorders familiarity

Restraint techniques

Experience

Prisoner Attendant, 06/2025 - Current

City of Newburgh – Newburgh, NY

Collaborated with team members to develop efficient operational workflows.

Trained new staff on operational protocols and customer service standards.

Evaluated facilities' performance, recommending strategic improvements for efficiency.

Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.

Assisted in training new attendants, sharing best practices and tips for efficient service.

Correctional Officer, 06/1984 - 07/2006

NYS Dept. Of Corrections – Albany, NY

Enforced resident behavior management protocols and wrote incident reports for infractions.

Maintained appropriate control, security and well-being of youth at all times.

Inspected cells and conducted random searches of common areas.

Employed de-escalation techniques, verbal commands and physical and mechanical restraints to address unruly inmates.

Detected potential threats and quickly defused conflicts.

Supervised inmates during day-to-day activities.

Processed inmates by completing paperwork, conducting searches and recording fingerprints.

Monitored daily activities to identify and manage suspicious behavior, improper conduct and signs of conflict.

Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities.

Promoted rehabilitation of offenders and maintained safety of staff and residents.

Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment.

Assisted in restraining violent and unruly inmates.

Conducted internal security checks and distributed meals.

Maintained records and logs of man hours, materials and equipment used.

Attended regular trainings and maintained appropriate certifications.

Maintained correct physical head count at all times.

Escorted prisoners to court appearances to protect everyone involved in proceedings and prevent escape.

Informed inmates and visitors of rules, safety and security procedures and responsibilities.

Received property from incoming inmates, provided receipts and inspected items for contraband.

Supervised inmates during meals, visits, recreation, telephone calls and shower time.

Signed in all visitors and completed appropriate visitation log forms.

Supervised meal distributions and observed inmates during meals.

Maintained daily logs of shift activity.

Transported inmates to and from medical and dental appointments, funerals, work details and court hearings.

Education and Training

Associate of Applied Science: Computer And Information Sciences, 05/1982

Westchester Community College - Valhalla, NY

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