Versatile Administrative and Production Support Specialist

Viridiana Sosa

Charlotte, NC *****

**************@*****.***

+1-980-***-****

Professional Summary

I have experience working in different manufacturing industries..often in a fast paced environment. My excellent knowledge of skills allow me to create working relationships based on trust and mutual respect, I also have experience in customer service, cash handling and payroll handling as well… Authorized to work in the US for any employer

Work Experience

Front Desk Receptionist

Charlotte Inn Airport-Charlotte, NC

June 2025 to Present

Customer service, checking people in, checking people out… background checking, answering phones and cash handling..

Mail Clerk

Integra JP Morgan-Charlotte, NC

March 2025 to October 2025

Open, read, sort and make decisions about the mail that gets to the office. Janitorial Supervisor

Citywide-Charlotte, NC

February 2025 to April 2025

Supervise the people and their work, take supplies. Babysitter

In My Home-Charlotte, NC

November 2024 to January 2025

I used to take care of my grandkids

Janitorial Worker

Diversified Maintenance-Charlotte, NC

January 2024 to October 2024

Clean, dust, mop, vacuum, clean windows and empty trash cans General Cleaner

ACS-Charlotte-NC

June 2021 to November 2022

I was associated with a friend in this cleaning company, I was a co-owner. The company used to clean houses, apartments and offices. Vacuuming, taking the trash out, moping and dusting. Packer

Zip Fulfillment-Charlotte, NC

September 2020 to April 2021

Scan the items using and RF scanner, making sure the right product was in the box, label it and send it down the belt.

Senior Leader

Cda-Charlotte-NC

May 2018 to December 2019

Check the work order with the machine operator, check the label to be the right one, sign the paperwork in order to proceed to operate the machine.

Packer/Shipper

Spectrum-Charlotte, NC

May 2017 to January 2018

Make sure the contents of the work order was correct, scan it, label it via USPS or UPS and shipping it. Team Leader

Classic Graphics-Charlotte, NC

April 2016 to April 2017

Team leader: instructed some workers on how to do the job correctly. Packer

Staffmasters Staffing Company-Charlotte, NC

May 2014 to December 2015

Pack books, pencils and crayons

Store Manager

Crystal-Charlotte-NC

July 2011 to January 2014

I was in charge of the convenient store, operate a cash register, customer service, manage deposits that were made to another country.

Assembler

Stanley Black & Decker-Fort Mill, SC

April 2010 to June 2011

Assemble drills using different types of hand tools. Store Manager

Ace Cash Express-Charlotte, NC

June 2003 to July 2004

Operate cash register, customer service, cash checks, pay bills Supervisor

P&R Industries-Charlotte, NC

December 2000 to February 2003

Supervise 16 people to do their job properly, help with any issues that may occur during their shift. Help with payroll and scheduling.

Picker/Packer/Shipper

Education

High school diploma or GED

Irvin High School High school-El Paso, TX

High school diploma

Skills

• Warehouse cleanliness

• Computer skills

• Bilingual

• Transmissions

• Materials Handling (1 year)

• English/ Spanish

• Google Suite

• Slack

• LOTO

• Computer operation

• Quality assurance

• Labeling

• Cash management

• Warehouse supervisor experience

• Housekeeping management

• Assembly

• Materials handling

• Customer support

• Customer Service (2 years)

• OSHA

• Residential Cleaning (2 years)

• Team lead

• Van driver

• Fraud prevention and detection

• Mobile applications

• Detailing

• Word processing

• Warehouse experience - Warehouse experience (More than 20 years)

• CGMP

• Manufacturing standard operating procedures

• Defect detection (quality control)

• Manufacturing facility

• Banking

• Merchandising display arrangement

• Bank transfers

• POS systems

• Logistics

• Math

• Pallet jack

• Packaging

• Numeracy

• Hotel experience

• Equipment setup (production tasks)

• Continuous improvement

• Commercial driving

• Wire harness assembly

• Cycle counting inventory management

• Stocking

• Attention to detail

• Translation

• Quality control management

• Laundry

• Food industry

• Staff training

• Power tools

• Order fulfillment

• Employment & labor law

• Communication skills

• Electrical assembly

• Janitorial experience

• Multitasking

• Personal protective equipment (PPE) adherence

• Plastics injection molding

• Box truck

• Productivity software

• Janitorial Cleaning (5 years)

• Cash Handling (2 years)

• Fluent

• Packaging (5 years)

• Food service

• Leadership Experience (2 years)

• Passenger vehicle

• Water Truck Experience (1 year)

• Guest relations

• GPS

• Organizational skills

• Microsoft Excel

• Client services

• Algebra

• Lean manufacturing

• Cleaning

• Restaurant experience

• Grocery store

• Residential cleaning

• Greeting customers

• Microsoft Office

• Mopping

• Machine operation

• Financial services

• Banquet experience

• Truck driving

• Store Management Experience (2 years)

• Commercial Cleaning (1 year)

• Catering

• Money transfers

• Coffee experience

• Landscape Maintenance (1 year)

• Routine inspections

• Workday

• Dusting

• Assembly Experience (2 years)

• Cycle counter (1 year)

• Cable assembly

• Moving

• Climbing

• Human resources

• Payroll (3 years)

• Safe work practices

• Call center

• Writing skills

• Serving

• Data entry

• Safety standards in production

• Delivery driver experience

• Ability to follow instructions

• Hand tools

• Supervising experience

• Customer service

• Packing

• Conveyor belts

• Computer literacy

• Driving

• Managing production or assembly teams - Largest production or assembly team managed (16-20 team members)

• Leadership

• Shipping & receiving

• Order picking

• Bilingual (10+ years)

• Quality management standards in production

• Lifting

• Manufacturing

• Employee Supervision (4 years)

• Deburr (1 year)

• RF Scanner (4 years)

• Team leadership

• Quality control

• Time management

• Balancing end-of-day transactions

• Barista experience

• Shipping & Receiving (1 year)

• Senior Leadership (2 years)

• Load & unload

• Employee orientation

• Order Picker (5 years)

• Warehouse management

• Industrial cleaning

• Custodial experience

• Managing teams in warehouse setting - Largest team managed in a warehouse setting (More than 20 team members)

• Restoration

• Sales

• Visual inspection for quality control

• GMP

• Disinfection procedures

• Front desk

• Order picker

• Landscape maintenance

• Manufacturing company experience

• Landscaping

• Basic math

• Lending

• Phone etiquette

• Clean workspace maintenance

• Teamwork

• Childcare

• Porter experience

• Route driving

• Plastics

• Factory

• Mobile devices

• Check cashing

Languages

• Bilingual

• Interpretation

• Spanish - Fluent

Certifications and Licenses

Driver's License

ServSafe

Non-CDL Class C

Contact this candidate