Customer-Focused Team Player with Leadership Potential
Resume:
Spokane, WA. *****
*****************@*****.***
Emily Hutchinson
Summary
I am a highly motivated and personable college senior at California State University, Northridge with strong customer service, scheduling, and communication experience. I have proven my ability to work in fast-paced environments, assist diverse groups of people, and maintain professionalism under pressure. I am currently a Division 1 athlete with excellent teamwork, leadership, and time-management skills. Relevant Qualifications
● Experience working directly with customers and clients
● Comfortable answering phones and scheduling appointments
● Strong communication and conflict resolution skills
● Experienced working in fast-paced team environments
● Knowledge of fitness and athletics as a Division 1 athlete
● Reliable, organized, and adaptable
Experience/Activities
Division 1 Athlete
● CSUN Track and Field
● Conference Champion 2024
● Third place conference finish 2025
● Two second place conference finishes 2026
● Iron Matador of the Year
Spokane Gastroenterology
May 2024 - September 2024
● Scheduled clinical and procedural appointments for patients
● Provided professional customer service in a fast-paced medical office
● Assisted patients with insurance and benefit questions
● Communicated procedure instructions clearly and efficiently
● Managed high call volumes while maintaining accuracy and professionalism CSUN Game Management
February 2024 - Present
● Set up and break down of many different school events at CSUN
● Customer Service
● Conflict Resolution Skills
● Assisted guests and staff during high-attendance athletic events
● Resolved customer concerns professionally
● Worked efficiently as part of an event operations team RWC Group, International
June 2023 - August 2023
● Worked as a parts delivery driver
● Drove all over our local area
● Provided exceptional customer service to over 25 local companies Rainbow Connection Too Daycare
June 2022 - August 2022
● Worked as an assistant teacher
● Helped children ages 0-6
● Prepared food
● Provided basic skills involving the care and well-being of a large number of children Projectid
May 2019 - PRESENT
● Taught Zumba to adults with Mental Disabilities
● Helped coach a Special Olympics team
● Consistently Vvolunteers to work with the members while at the Den Education
Mead, Washington
Graduated 2022
GPA: 3.97
California State University - Northridge
August 2022 - PRESENT
GPA: 3.87
Honors: Certificate of Academic Achievement, National Honors, Varsity N honors, Dean’s List, Chi Alpha Sigma Member, Iron Matador of the year
Skills
● Customer Service
● Scheduling & Organization
● Conflict Resolution
● Team Collaboration
● Communication
● Time Management
● Adaptability
● Leadership
● Multitasking
● Problem Solving
Awards
All City Female Student Athlete of the year 2022
Certificate of Academic Achievement
Dean’s List
Chi Alpha Sigma Member
Iron Matador of the year
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