Operations & Logistics Leadership Executive

FIONA R. WRIGHT

Operations Management Human Resources Supply Chain & Logistics Leadership Development

PROFESSIONAL SUMMARY

Results-driven operations, logistics, and human resources professional with over 20 years of leadership experience across military and civilian sectors. Proven expertise in operations management, supply chain coordination, workforce leadership, employee development, inventory accountability, administrative operations, and strategic planning. Skilled at leading large teams, managing multimillion-dollar resources, improving organizational efficiency, and driving mission success in high-pressure environments. Recognized for professionalism, leadership, communication, and the ability to build and develop high-performing teams.

CORE SKILLS

Operations Management • Human Resources Management • Supply Chain & Logistics • Team Leadership • Training and Development • Employee Relations • Inventory Management • Customer Service • Warehouse Operations • Strategic Planning • Administrative Operations • Compliance Management • Process Improvement • Workforce Development • Risk Management • Data Tracking and Reporting

PROFESSIONAL EXPERIENCE

United States Army — Senior Operations, Logistics and Human Resources Manager

2008 – 2026

Managed operations, logistics, personnel readiness, and workforce development programs supporting organizations of more than 350 personnel.

Oversaw multimillion-dollar equipment, supply accountability, and inventory management programs while maintaining compliance and operational readiness.

Led cross-functional teams in supply chain operations, administrative management, human resources coordination, and strategic resource planning.

Directed employee training, leadership development, scheduling, performance management, and organizational improvement initiatives.

Served in senior leadership roles equivalent to Operations Manager, Human Resources Supervisor, Supply Chain Manager, and Executive Team Leader positions.

Improved organizational efficiency through process improvements, accountability systems, and workforce development programs.

Coordinated executive-level communication between senior leadership, operational departments, and support agencies.

Managed administrative reporting, procurement coordination, compliance oversight, and operational planning functions.

Recognized by senior leadership for operational excellence, leadership performance, professionalism, and employee mentorship.

Walmart and Office Depot — Retail and Administrative Associate

2006 – 2007

Provided customer service, inventory management, cashier operations, stocking, and administrative support in fast-paced retail environments.

Maintained organized inventory systems and assisted with product tracking, merchandising, and customer issue resolution.

Supported daily business operations while delivering professional customer engagement and service.

McDonald’s — Shift and Store Manager

2004 – 2006

Managed daily restaurant operations including staffing, scheduling, customer service, inventory control, and cash handling.

Supervised and trained employees while maintaining operational efficiency and customer satisfaction standards.

Resolved customer concerns, ensured policy compliance, and supported overall store performance in a high-volume environment.

EDUCATION

Bachelor’s Degree in Human Resource Management

Associate Degree in General Studies

High School Diploma

PROFESSIONAL DEVELOPMENT AND CERTIFICATIONS

Master Leader Course Graduate

Lean Six Sigma training and process improvement methodologies

Advanced leadership, logistics, human resources, and supply chain management training

Sexual Harassment and Assault Response Prevention Program training

Equal Opportunity Program training

Master Resilience Training certification

Workforce development and leadership coaching experience

Extensive experience in operational planning, compliance management, and employee leadership

PROFESSIONAL REFERENCES

Dana Brown — 210-***-****

Yolanda Allen — 270-***-****

Arie Mcquarley — 601-***-****

Lionell Francis — 804-***-****

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