Administrative Operations & Customer Support Specialist

STEPHANIE ROHLING

****************@*****.*** 830-***-****

Skills Summary

Highly organized and detail-oriented professional with a strong experience in customer support, administrative operations, and data accuracy. Proven ability to manage records, maintain documentation, support high-volume workflows, and provide excellent service in fast-paced environments. Skilled in communication, problem solving, and multitasking with a consistent track record of reliability.

Education

Bachelor of Information Science / 2028

The University of North Texas

Experience

The Skellig

Server & Trainer 2026

Managed high–volume customer interactions in fast-paced environment Resolved customer issues while maintaining service standards Handled cash transactions and POS systems accurately Built repeat customer relationships

Upsold premium products and specials

American Seafoods Company

Steward Assistant 2024-2026

Managed internal operational records, including inventory tracking, daily logs, and bookkeeping entries with a high degree of accuracy. Delivered professional, customer-focused service to diverse teams, supporting positive communications and resolving issues promptly.

Used multiple communication tools to coordinate needs, share updates, and maintain smooth day-to-day operations.

Demonstrated strong organization and time-management skills, ensuring consistent work-flow efficiency even in high-pressure conditions.

2

Maintained confidentiality, accuracy, and attention to detail in all documentation and reporting tasks.

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