Retail & Warehouse Associate with Customer Focus

Eric Mitchell

571-***-**** ******.***@*****.***

Professional Summary

Motivated and customer-focused retail professional with 5 years of experience delivering strong customer service, driving sales, and supporting team operations. Demonstrates reliability, adaptability, and a renewed commitment to professional growth after a period of personal development. Seeking to contribute strong interpersonal skills and a dedicated work ethic to a dynamic team.

Work Experience

Warehouse Associate / Forklift Operator

General Warehouse November 2023 – January 2025

- Operated forklifts and pallet jacks to move, load, and organize inventory safely and efficiently

- Maintained accurate inventory counts and assisted with shipping and receiving processes

- Followed safety protocols to ensure compliance and reduce workplace incidents

- Met daily productivity goals in a fast-paced warehouse environment Warehouse Team Member

McLean Warehouse December 2022 – December 2023

- Picked, packed, and staged orders for accurate and timely shipment

- Maintained organized inventory and a clean work environment

- Collaborated with team members to meet deadlines and improve workflow

- Conducted inventory checks and reported discrepancies Pet Care Specialist / Facilities Maintenance

Dog’s Best Friend & Playful Pack January 2023 – November 2025

- Provided daily care for animals including feeding, exercise, and monitoring behavior

- Maintained clean and sanitary facilities in line with safety standards

- Communicated with pet owners regarding care and special instructions

- Assisted with general maintenance to ensure a safe environment Eric Mitchell

Retail Associate (Part-Time)

The Shoe Department January 2023 – July 2023

- Assisted customers with product selection and purchases

- Maintained store appearance through stocking and merchandising

- Operated POS systems and handled transactions accurately

- Supported team in meeting sales and service goals Crew Member (Part-Time)

Hardee’s November 2023 – September 2024

- Delivered fast and friendly customer service in a high-volume setting

- Prepared food orders according to company standards

- Handled cash and card transactions accurately

- Maintained cleanliness of work and dining areas

Skills

- Customer Service & Customer Engagement

- Inventory Management & Stocking

- Forklift Operation & Warehouse Safety

- Order Picking, Packing & Shipping

- Point-of-Sale (POS) Systems & Cash

Handling

- Team Collaboration & Communication

- Time Management & Multitasking

- Facility Maintenance & Sanitation Standards

- Problem-Solving & Adaptability

- Attention to Detail

Professional Development

- Ongoing hands-on experience in warehouse operations, retail service, and customer-facing roles

- Strong track record of reliability, punctuality, and consistent performance

- Demonstrated ability to balance multiple roles and responsibilities effectively EXCELLENT REFERENCES AVAILABLE UPON REQUEST

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