Part-Time Administrative Professional with Data Entry Experience

CHRISTINA COSENTINO

**** **** ******, ***. ** • Brooklyn, NY 11214

917-***-**** • *.**********.**.**@*****.***

PROFESSIONAL SUMMARY

Administrative professional with over 10 years of experience in data entry, customer service, and office operations across legal, government, and nonprofit sectors. Skilled in managing high call volumes, maintaining client records, and processing sensitive information with discretion. Proficient in multiple database systems and Microsoft Office Suite. Typing speed: 45 WPM.

WORK EXPERIENCE

HRA Centralized Indexing Unit (CIU)

Brooklyn, NY 03/2023 – 06/2024

Data Entry Clerk

Scanned and indexed documents received from various sources including ACCESS NYC, Right Fax, and mobile uploads.

Processed incoming mail, sorted and scanned documents into clients’ imaging case files.

Verified documentation using POS and WMS systems; identified and reported inconsistencies.

Maintained case logs and error statistics for compliance and reporting.

Returned incomplete or unreadable files to supervisor for follow-up.

Screened and directed incoming phone calls; supported unit with additional administrative duties.

Freelance Office Temp

Various Locations 07/2002 – 03/2023

Switchboard Operator / Data Entry Clerk / Receptionist

Operated multi-line phone systems, directing calls and taking messages.

Provided data entry and front desk support across various office settings.

Adapted quickly to new office environments and software systems.

Thurm & Heller LLP

New York, NY 10/2000 – 06/2002

File Clerk / Receptionist / Legal Assistant

Filed legal documents and closed case files for attorneys.

Answered and directed client inquiries at the front desk.

Provided administrative support to attorneys and other departments.

Brooklyn Legal Aid Society – Criminal Defense Division

Brooklyn, NY 10/1995 – 05/2000

Switchboard Operator / Data Entry Clerk / Receptionist

Handled incoming calls from courts, attorneys, and incarcerated clients.

Provided information regarding court dates, legal representation, and case updates.

Entered case data into internal systems and welcomed clients to the office.

Brooklyn Board of Elections

Brooklyn, NY 09/1990 – 10/1995

Data Entry Clerk / Receptionist / Assistant to Management

Entered and verified voter registration data in election databases.

Supported multiple departments with clerical tasks.

Ensured paperwork accuracy and helped constituents prepare to vote.

EDUCATION

Completed two years – Business Management

St. Francis College, Brooklyn, NY

High School Diploma

John Dewey High School, Brooklyn, NY

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