Operations & Team Lead - Warehouse & Admin

Aimee Morgan

801-***-**** (cell) 801-***-**** (Home) ***********@******.***

Summary

Dynamic and results-oriented Warehouse Lead with expertise in RF devices and a proven track record in customer service. Skilled in supervising and motivating intelligent, high-performing teams. Strong administrative abilities, adept at multitasking, and highly self-motivated, consistently driving operational efficiency and excellence.

Professional Experience

Bear’s Ears Child & Family Therapy, Tooele, UT 07/2021 - present

Office Coordinator and Behavioral Analyst

Responsibilities

Scheduling:

Managed client appointments and therapy sessions, ensuring efficient use of time and resources.

Document Management:

Handled administrative tasks such as faxing, scanning, and filing documents, maintaining organized and accurate records.

Phone Support:

Answered phones, provided information, and directed calls to the appropriate parties.

Client Coordination:

Coordinated between therapists and clients to facilitate smooth communication and appointment scheduling

Payment Processing:

Took client payments, addressed billing inquiries, and ensured accurate transaction records.

Insurance Liaison:

Collaborated with multiple insurance companies to manage claims, coverage questions, and payment processing.

Bonneville Academy Stansbury Park, UT 1/2018 - 07/2021

Teaching Assistant and Para-Professional

Responsibilities

Classroom Support:

Assisted the lead teacher in daily classroom activities, including lesson preparation, instructional support, and student supervision.

Student Assistance:

Provided one-on-one or small group support to students, helping them with classwork, social skills, and emotional development.

Behavior Management:

Assisted in managing classroom behavior, implementing positive reinforcement strategies, and supporting students with special needs.

Instructional Aid:

Helped implement educational programs and activities, reinforcing lessons and aiding in developing learning materials.

Activity Coordination:

Assisted in planning and coordinating classroom activities, field trips, and special events.

AmerisourceBergen Salt Lake City, UT 10/1997 - 12/2011

Warehouse Supervisor

Responsibilities

Warehouse Operations Management:

Oversaw the complete operations of the warehouse, supervising a team of 4 staff members, and ensuring smooth day-to-day functioning.

Inventory Monitoring:

Monitored and managed inventory levels, ensuring accurate supply to pharmacies across Utah, and minimizing stock discrepancies.

Freight Handling:

Coordinated the receipt and processing of incoming freight, maintaining efficiency and accuracy in inventory management.

Team Collaboration:

Worked closely with suppliers and internal teams to ensure seamless warehouse operations and timely inventory updates.

Compliance and Documentation:

Verified packing slips against Bills of Lading for controlled substances, ensuring strict compliance with regulatory standards.

Certifications

Basic life support training 2023

QPR gatekeeper training certificate 2023

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