Customer Service Professional with 6+ Years Experience

Aisel Thakur

Flushing, NY *****

*************@*****.***

929*-**-****

Work Experience

Direct Support Professional

Hamaspik of Kings

July 2018 to Present

• Assisted clients with developmental disabilities achieve their goals and gain independence based on their case’s needs

• Tended to individuals with special needs in their home and around the city.

• Solved problems that deterred disabled individuals from living a normal life, thereby easing their stress with support and community help

Home Health Aide

Hamaspik HomeCare

November 2017 to October 2024

• Assisted disabled individuals at home

• Accompanied elderly and disabled individuals to doctors’ appointments

• Assisted immobile individuals with household work and scheduling Floor Manager

Bleu on 13 th Inc.

September 2017 to May 2019

• Welcomed patrons as they entered the restaurant

• Managed floor staff including waiters, bussers, baristas, and front-of-house workers

• Promoted to floor manager after 3 months of waitressing Accounts Manager

Reach for the Sales

February 2016 to March 2017

• Handled all accounts payables, BOL's, accounts receivables, and e-commerce platforms.

• Worked with an Amazon FBA facility to ensure safe and efficient shipping.

• Connected with various logistics companies

• In charge of inventory tracking, SQL database, ASIN labels, ConstantContact layouts. Education

Information Technology; Concentration: Graphic design (Associate of Applied Science)

Bramson ORT College

January 2011 to December 2013

Skills

Food service Hebrew (Fair) Writing skills E-File Software Google Docs English Mother tongue Communication skills Management Hindi (Fair) Constant Contact Microsoft Office Adobe Creative Suite Russian (Fluent) HTML Illustration Intuit QuickBooks Customer service 50 wpm

Links

https://www.instagram.com/moonshadowny/

https://www.moonshadow.shop/

Certifications and Licenses

Driver's License

Publications

One Day... You Will Grow Up

https://www.amazon.com/One-Day-You-Will-Grow/dp/B09J7KRJCV 2024

Discover your inner child, as you follow me on my journey with mine. If you have issues with depression, anxiety, traumatic experiences, or self-image, maybe my own experiences can inspire you.

“So let it rain, my darling,

Allow your cup to fill,

'Cause a little rain won't drown you,

But your depression will.”

This book is a collection of little things that I taught myself through the help of many life experiences, people, and research.

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