Operations Administrator with 6+ Years Experience

Abongile Mahashe

073-***-**** **.*******@*****.*** Cape Town, Western Cape

Professional Summary

Dedicated and detail-oriented Operations Administrator with over 6 years of experience in warehouse, logistics, and administrative environments. Skilled in stock control, dispatch coordination, and customer service. Recognized for strong organizational skills, reliability, and the ability to support smooth daily operations in fast-paced settings.

Key Skills

• Warehouse and inventory management

• Dispatch and delivery coordination

• Administrative support and record keeping

• Customer service and communication

• Stock control and quality assurance

• Time management and problem-solving

• Team collaboration and multitasking

• MS Office and MWS systems

Work Experience

Kolok Cape Town – Van Department

Operations Administrator May 2018 – Present

• Receive and process bulk transfers and purchase orders.

• Verify stock quantities and condition before packing and dispatch.

• Prepare route sheets and coordinate deliveries with drivers.

• Monitor daily orders to ensure timely picking, invoicing, and dispatch.

• Handle customer queries and assist clients at the collection counter.

• Conduct routine stock counts and monitor inventory levels.

• Manage clusters (pick slips) and coordinate with warehouse pickers.

• Support administrative tasks and ensure accurate record keeping. Waste Mart

Intern – Operations & Sales Nov 2015 – Apr 2017

• Performed administrative duties and assisted in daily operational tasks.

• Operated the weighbridge and maintained transaction records.

• Communicated with customers via email and telephone.

• Conducted inductions for new staff members.

• Supported the sales department through telesales and lead generation.

• Prepared quotations and conducted reference checks for new clients.

• Accompanied sales representatives on client visits. Unilever

Merchandiser Nov 2013 – Nov 2015

• Managed product displays and ensured accurate stock levels.

• Conducted stock takes and maintained high merchandising standards.

• Provided customer service and assisted store teams with promotions.

• Supported day-to-day operations and administrative tasks. Education

National Senior Certificate (Matric)

Completed

References

Available upon request.

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