Courier Services Specialist

Because We Can Courier Services

Kennisha Smith-Langley

Kinston, NC 252-***-**** BWCCourierServices@ gmail.com

Professional Summary

Reliable and detail-oriented courier professional with extensive experience in time-sensitive deliveries,

route optimization, and customer service. Proven ability to handle confidential materials with accuracy

and professionalism. Committed to providing dependable and secure transportation services.

Core Skills

+ Time-Sensitive Deliveries

+ Route Planning & GPS Navigation

+ Customer Service & Communication

+ Vehicle Maintenance & Safety

+ Logistics Coordination

Certifications

+ HIPAA Certified — Patient Privacy & Medical Data Protection

+ OSHA Bloodborne Pathogens Certified - Safe Handling of Biohazard Materials

Professional Experience

Independent Courier Driver (2017 — Present)

+ Execute timely pickups and deliveries

+ Ensure order accuracy and proper handling

+ Communicate with customers professionally

+ Maintain vehicle for safe transport

Instacart Shopper (2017 — 2024)

+ Fulfilled customer orders with accuracy

+ Communicated updates and substitutions

+ Maintained high customer satisfaction

Lyft Driver

+ Transported passengers safely

+ Maintained professional environment

- Ensured vehicle cleanliness and safety

Education

High School Diploma

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