Customer-Focused Remote Support Professional

Breanna McCants

Mobile, Alabama 251-***-**** ***********@*****.***

Professional Summary

Dependable and customer-focused professional with experience in healthcare, caregiving, retail, and online fulfillment. Skilled in communication, multitasking, customer service, teamwork, and working in fast-paced environments. Seeking a remote/work-from-home opportunity where strong organizational skills, professionalism, and adaptability can contribute to excellent customer support and daily operations.

Skills

• Customer Service

• Communication Skills

• Multitasking

• Time Management

• Problem Solving

• Team Collaboration

• Organization

• Data Entry

• Online Order Fulfillment

• Scheduling Assistance

• Computer & Phone Skills

• Microsoft Office

• Google Docs

• Attention to Detail

• Fast Learner

• Professional Communication

• Conflict Resolution

Victoria’s Secret — Sales Associate — February 2023 – December 2023

• Assisted customers with purchases, questions, and product recommendations

• Maintained professionalism in a fast-paced retail environment

• Operated cash register and handled transactions accurately

• Organized merchandise and maintained store appearance

• Worked with team members to provide excellent customer service Mobile Infirmary — Nursing Assistant — December 2023 – February 2025

• Assisted patients with daily care needs while maintaining compassion and professionalism

• Communicated effectively with patients, families, and healthcare staff

• Maintained accurate documentation and followed workplace procedures

• Worked efficiently in high-pressure environments

• Demonstrated reliability and strong attention to detail Mulherin Home — Caregiver — March 2025 – September 2025

• Provided daily assistance and emotional support to residents

• Helped maintain schedules and daily routines

• Communicated professionally with staff and residents

• Responded quickly to resident needs and concerns

• Demonstrated patience, reliability, and teamwork Walmart — Online Fulfillment Associate — August 2025 – April 2026

• Prepared and fulfilled online customer orders accurately and efficiently

• Managed multiple tasks while meeting deadlines

• Assisted customers with pickup orders and problem resolution

• Used digital systems and handheld technology to process orders

• Maintained organization and accuracy in a fast-paced environment Kauhale Heritage Woods — Caregiver — March 2026 – Present

• Provide compassionate daily care and assistance to residents

• Maintain professional communication with staff and families

• Support residents with daily routines and personal care needs

• Monitor resident well-being and respond promptly to requests

• Demonstrate reliability, patience, and strong teamwork skills Education

Murphy High School — High School Diploma

Remote Work Readiness

• Comfortable using computers, mobile apps, and online systems

• Strong phone and communication skills

• Able to work independently and stay organized

• Quick to learn new software and workplace systems

• Experienced handling customer concerns professionally

Contact this candidate