Restaurant Operations Manager

BROEDRYK (“Broedy”) FANFAN

**** ******** **. **** *, Surfside Beach, SC 29575

843-***-****

********@*****.***

Summary of Qualifications

- Manage employees and delegate responsibilities

- Ability to follow concise instructions and adapt as needed

- Confident sense of planning and preparation

- Strong organizational and time management skills

- Ability to accurately and timely handle receipts

- Customer satisfaction oriented

Experience

Five Guys: Apr. 2021-Pres. - Manager

Responsibilities:

Managerial responsibilities; multitasking by managing/working all restaurant stations; handling disputes with customers in a professional manner; delegating tasks amongst crew members; creating shift line-ups; cash and shift receipt reconciliation; confirming proper storage and cleanliness; equipment work orders; inventory; ensuring positive customer experience.

Dunkin: Dec. 2023-Pres. – Crewmember and delivery driver (part-time) Responsibilities:

Baking; packing and sorting; finishing and glazing baked goods; packing and sorting; clean stations; deliveries throughout the region.

• Delivering to several stores from Garden City to Little River. Benjamins Bakery: Jun. 2022-Aug. 2022 - Summer Internship Responsibilities:

Recipe quality control management; baking; glazing and finishing baked goods; packing and preparing orders.

Hardees: Aug. 2016-Mar. 2021 – Crew Trainer

Responsibilities:

Crew training; upselling products; order fulfillment; cooking; cash receipt and shift reconciliation; cleaning and restaurant upkeep.

Education

Academy for Technology and Academics (2021)

Diploma

Horry Georgetown Tech (2022)

Baking and Pastry

References available upon request