Remote Data Entry Clerk Candidate - Detail-Oriented Professional
Resume:
Tanya Pennington
P.O. Box ***
Celina, TN *****
*********@*******.***
Summary
Resourceful Customer Service Representative and Office Manager who consistently meets and exceeds productivity goals. Proven capacity to troubleshoot issues to resolve issues quickly. Maintains a high level of professionalism, patience, and efficiency to minimize customer/patient dissatisfaction and increase customer/patient loyalty.
Highlights
Customer service & support
Word & Excel computer knowledge
Insurance verification
Problem solver
Critical thinker
Conflict resolution
High Standards
Friendly
Education
Tennessee Technology Center
Livingston, TN
Medical Coding/Health Information Technician Diploma
Courses: Keyboarding, Ten Key/Data Entry, Office Procedures,
Human Relations, Microsoft 2003 Software, Business
Communications, Medical Terminology, Medical Coding, Health
Insurance, Proofreading
Columbia Southern University Correspondence
Orange Beach, AL
B.S.-Business Administration
Courses: Management, Leadership, Business Communications,
Sociology, American Literature I and II, American History, Business
Statistics, Politics, Operations Management, Psychology
International Correspondence Schools
Scranton, PA
Bookkeeping/Accounting Certificate
Courses: Bookkeeping/Accounting, Business Law, Finance,
Cost Accounting
Tennessee Technology Center
Livingston, TN
Cosmetology License
Courses: Hairstyling, haircutting, shampooing, coloring, bleaching,
make-up, nails, anatomy, etc.
Celina High School
Celina, TN
High School Diploma
Courses: General
WORK EXPERIENCE
Academy Sports Warehouse 11/18-Present
Academy Dr.
Cookeville, TN 38506
E-Com Merchandise Processor
Supervisor: Colby Reeder
Responsibilities: Shipped items after putting safety pins and price tags on footwear and clothing.
Mike's Auto Sales 5/18-8/18
Livingston Hwy.
Celina, TN 38551
Secretary
Supervisor: Mike McClain
Responsibilities: Provided customer service while keeping the office running smoothly.
Hutchinson's 3/18-5/18
Airport Rd.
Livingston, TN 38570
Factory Worker
Supervisor: Kathy Henry
Responsibilities: Provided careful rod inspection while removing burrs.
Ten Broeck Tennessee Outpatient 11/17-3/18
Humble Dr.
Cookeville, TN 38501
Administrative Assistant
Supervisor: Cathy Langford
Responsibilities: Provided customer service to patients while keeping office running smoothly.
Dollar General Store 10/17-7/21
Burkesville Hwy.
Celina, TN 38551
Weekend Cashier
Supervisor: Danielle Hammock
Responsibilities: Provided customer service to customers while keeping up the store’s cleanliness and recovery.
Dr. Viswa Durvasula 3/08-10/18
P.O. Box 2768
Cookeville, TN 38502
Office Manager
Supervisor: Dr. Viswa Durvasula
Responsibilities: Provided customer service to patients while keeping the office running smoothly.
Tennessee Technology Center 2/07-12/07
High Tech Dr.
Livingston, TN 38570
Secretarial Work Study
Supervisor: Teresa Johnson
Responsibilities: Performing general office duties while performing other assigned tasks.
Crotty, Inc. 5/90-8/05
Project Dr.
Celina, TN 38551
Out Of Business
Factory Worker
Supervisor: Wallace Short
Responsibilities: Put out quality product by precisely sealing mirror onto a cover and testing the cover’s lights.
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