Experienced Project Manager with PMP & Agile Scrum Master Certified

Olinka Otoshi

St Augustine, FL 904-***-**** ******.******@*****.***

Experienced Project Manager

Results-driven professional with a proven track record in leading cross-functional teams, optimizing operations, and delivering strategic IT initiatives. Skilled in implementing systems, managing financial controls, and overseeing the full project lifecycle. Certified PMP and Agile Scrum Master, committed to continuous improvement and organizational excellence.

Core Competencies

Project Planning Stakeholder Management Scope & Schedule Control Cost & Quality Management Risk Management Team Leadership Communication Management Change Management Control Training & Support. Education & Certifications

MBA, Sacred Heart University

BA in Management Information Systems, Sacred Heart University Graduate Certificate in Accounting, Sacred Heart University Project Management Professional Certification (PMP Renewed 06/ 25/24), Project Management Institute Agile Scrum Master Certification (ASM 05/13/24), Exin. Certified Data Management Professional (CDMP in progress) Professional Experience

EZSystem LLC. (Tech & Robotics) Jacksonville, FL

Project Manager April 2025 - December 2025

● Lead end-to-end project delivery by aligning cross-functional teams, managing scope, timelines, and budgets, and ensuring seamless integration of business processes to achieve strategic IT objectives and business solutions.

● Manage the project lifecycle, ensuring compliance with timelines, deliverables, and organizational standards while driving effective business process integration.

● Coordinate resources, assign tasks, and lead project planning efforts to ensure the timely and successful project execution.

● Contribute to the creation of Statements of Work (SOWs) and provide regular updates on project status and cost tracking.

360 Risk Management Associates. (Insurance). Stamford, CT Project Manager (Part-Time Consultant) January 2024 - October 2024

● Led the end-to-end deployment of a reporting system, managing scope, schedule, and resources while partnering with the sales team and business owner to align deliverables with organizational goals. Career Note: Family Business (Part-Time) April 2021- January 2024 CT, MA, FL

● Managed operations, financials, and vendor relationships across multiple properties to improve efficiency and maintain quality standards

Association of Ship Brokers and Agents. (Shipping/trading). Englewood, NJ Project Manager May 2020 - February 2021

● Directed the planning, design, and deployment of a trading platform, ensuring alignment of technology solutions with business objectives and operational requirements.

● Created project charter and business cases to secure stakeholder buy-in, define scope, and ensure alignment with organizational objectives.

● Maintained a groomed product backlog and facilitated Agile ceremonies (Sprint Planning, Daily Scrum, Sprint Retrospective) to keep deliverables on track.

● Developed detailed flowcharts, user stories, and technical documentation to guide developers and enforce adherence to project specifications and standardize procedures.

● Conducted testing and implemented corrective actions to enhance platform functionality, provided progress reports to the board and stakeholders.

● Identified and mitigated project risks through thorough risk assessments. Medinstill. (Pharmaceutical) New Milford, CT

Portfolio Manager / Project Manager January 2017 - April 2020

● Managed 14 projects, supervising a team of 5+ project managers to achieve delivery targets through strategic planning and execution while ensuring adherence to project timelines and effectively addressing evolving business changes.

● Developed detailed project plans, tracking progress against milestones, and maintained structured stakeholder communication to ensure transparency and accountability.

● Spearheaded a special project for the Bill Gates Foundation, resulting in the development of a grant-awarded application valued at $500K, demonstrating cross-functional coordination and compliance with grant requirements.

● Collaborated with SUN Pharmaceutical on a program that gained FDA approval within one year, highlighting regulatory compliance and effective stakeholder management.

● Compiled variance and financial analysis reports to inform management, identifying risks and implementing corrective actions to maintain project performance and align with organizational goals

● Assisted the Supply Chain Director in logistics and supplier negotiations, optimizing processes and improving efficiency across operational workflows. HomeServe. (Home Warranty Service) Norwalk, CT

Applications Support Analyst I November 2016 - December 2016

● Led troubleshooting initiatives for workflow, coordinating efforts to resolve operational issues and enhance overall performance.

● Managed comprehensive support for third-party and custom applications, implementing processes to ensure sustained quality and efficiency.

● Collaborated with cross-functional teams to optimize application performance and drive continuous improvement.

Locke Lord LLP (Law firm) Stamford, CT

Desktop Support Analyst December 2003 - November 2016

● Managed IT operations for a satellite office, overseeing system implementations, upgrades, and end-user support to ensure seamless performance in a law firm environment.

● Collaborated with attorneys, staff, and IT leadership to deploy new systems, optimize workflows, and drive adoption of technology solutions.

● Delivered projects on time and within scope, maintaining stakeholder engagement and minimizing system downtime during upgrades and deployments.

● Improved operational efficiency and documentation standards, trained staff, and implemented streamlined processes that enhanced service quality and performance. Languages: Spanish

Provide exceptional customer service to clients and internal teams. Project deliverables are managed to plan - on schedule, on budget, and delivered to client s satisfaction.Project financials are at or under budget to client approved assessments.Project timeline is delivered on time or early according to plan.Resources are managed effectively through timely, accurate bookings and facilitation of coordinated work product delivery.Changes to project scope are impact-assessed, communicated, and managed with client for change approval.Productivity, utilization, and margin metrics, as established and communicated by the company, are tracked and met within threshold guidelines.Resourcing, task management, bookings, time recording, budget, timelines, dependencies and other required project details are maintained accurately within the project management system.Established KPIs are met and in alignment with Project Management requirements.5+ years experience in project/program management.Strong knowledge of MS Office Products: Word, Excel, Outlook, PowerPoint, Project, SharePoint and Visio.Experience with NetSuite/OpenAir is a plus.Financial services industry experience is a plus. Project Management Certification a plus (PMP, CSM, CAPM, SAFe, etc.).Six Sigma or Lean process improvement experience a plus.Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

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