Versatile Administrative Support Specialist with Client Focus

COURTNEY BURK

Boerne, TX 210-***-**** **************@*****.***

PROFESSIONAL PROFILE

I am dependable, persistent, and develop excellent relationships with those I collaborate with by being honest and ethical. I am upbeat, flexible, detail oriented, and genuinely enjoy taking on new tasks and working with others.

WORK EXPERIENCE

COLLEGE INROADS Client Relationship Specialist / Administrative Assistant 2022 – present

Managed calendars via Google for 15+ employees for student appointment, application consultants and essay specialists

Maintained communication and scheduling appointments with students through the educational portal

Review students resumes and essays and submit to the Education Consultants

Created Onboarding Form for families to complete regarding family and educational background to be utilized for all new clients

Responsible for all project-based items; creating spreadsheets for college summer enrichment programs, high school course selections, etc. to assist the consultants with their students

BECKER WRIGHT CONSULTANTS Sourcer 2019 - 2022

Assisted a team of senior executive recruiters with difficult and complex job requisitions and job descriptions

Created and maintained a detailed spreadsheet of targeted names of potential candidates for recruitment

Established a flexible process to pivot as needed on search requirements as they changed in real time

Researched various industries, companies, and business trends as it pertains to the current open requisition

Provided market feedback to the recruiting team on various findings in the current employment market

BASH BOERNE Owner 2017-2019

Owned a 6ft. tall customizable yard sign company for every occasion

Used a Cricut machine to create vinyl lettering placed on signs

Maintained constant and regular communication with customers and managed delivery dates/times efficiently

Demonstrated strong customer service with quick and accurate response time and last-minute requests and deliveries

Managed all aspects of the business (Accounting, Marketing, Budgeting)

Handled all bookkeeping including sales tax and end of year taxes

SWEET NOTATIONS Owner 2004-2012

Responsible for all day-to-day operations

Received orders for personalized items including stationery, invitations, weddings, cups, gift items, etc.

Handled all orders placed, expedited shipping and any returns or exchanges

Satisfied customers with quick, accurate service under tight deadlines

Managed all aspects of the business (Accounting, Marketing, Budgeting)

Handled all bookkeeping including sales and use tax and end of year taxes

LOMA PARK ELEMENTARY 2nd Grade Teacher 2002-2004

Full classroom instruction based upon the Texas Essential Knowledge and Skills for Second Grade

Collaborative team teaching with providers such as counselors and therapists, planning and implementing lessons

Created lesson plans according to TEKS

Taught lessons and assessed learning using standardized testing and classroom assignments

EDUCATION

ELEMENTARY CERTIFICATION University of Texas San Antonio 2000

B.S. SOCIOLOGY Texas A&M University College Station, TX 1995

SKILLS

Problem solving

Punctual

Organization

Attention to detail

Time management

Verbal communication

Creative

Critical thinking

Adaptability

References available upon request.

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