Remote Data Entry Clerk Candidate with Diverse Background

DEBRA L. MARKHAM

**** ******** **** ****, **** #*

Winston-Salem, NC 27105

336-***-**** (mobile - leave message)

CAREER SUMMARY

** ***** ** ********* ************** in operations, sales, training, customer service, patient care and most recently promotions/sampling. A motivated, outgoing and responsible team player who learns quickly. Background in respiratory therapy, computer programming and sales. A results oriented problem solver known for the ability to organize, plan and successfully implement new procedures/processes.

PROFESSIONAL EXPERIENCE

CLUB DEMONSTRATION SERVICES – San Diego, CA

May 2020 – present

Sample Associate

Responsible for preparing and serving samples then encouraging the customers to purchase the sample product(s).

ZIPFIZZ CORPORATION - Woodinville, WA

Jan 2020 - furloughed re: Covid-19 Apr 2020

Promoter/Sales

Responsible for taking promotion table and supplies to warehouse clubs, purchasing needed supplies and setting up promotion table; working with store management and staff; educating store management and staff about product and providing samples to them; being informed about the product; gathering customers to disseminate information and samples while following hygienic practices; answering customer questions; convincing customers to purchase product; communicating regularly with supervisor and regional manager; breaking down display; cleaning appropriate supplies; submitting expense reports and inventory; and maintaining supplies and inventory.

HIGH POINT REGIONAL HOSPITAL -

High Point, NC

Jan 2005 - Dec 2012

Registered Respiratory Therapist

Responsible for patient care through out hospital, including CCU, emergency department, nursery, Labor & Delivery and med-surge. Perform life saving therapies such as CPR, ACLS, patient assessment and ventilator management. Patient and family education completed daily. Interaction and comforting of dying patients and their families on a regular basis. Responsible to charge for all therapies and treatments done each day, along with appropriate documentation.

LEXINGTON MEMORIAL HOSPITAL - Lexington, NC May – Sept 2004

Registered Respiratory Therapist

Responsible for patient care through out

hospital, including CCU, emergency department, nursery, Labor & Delivery and med-surge. Perform life saving therapies such as CPR, ACLS, patient assessment and ventilator management. Patient and family education completed daily. Interaction and comforting of dying patients and their families on a regular basis. Responsible to charge for all therapies and treatments done each day, along with appropriate documentation.

FORSYTH MEDICAL CENTER – Winston-Salem, NC 1997 – Mar 2004

Registered Respiratory Therapist II

Responsible for patient care through out hospital, including ICU, post-surgical units, cardiac units, emergency department, and med-surge. Perform life saving therapies such as CPR, ACLS, intubation, patient assessment and ventilator management. Certified to place a-lines, assist with bronchoscopies and perform tension pneumothorax decompression. Patient and family education completed daily. Interaction and comforting of dying patients and their families on a regular basis. Responsible to charge for all therapies and treatments done each day.

●Leader of Staffing committee for 1.5 years.

CARTERET MORTGAGE CORPORATION — Centreville, VA Mar-Dec 2003

Mortgage Loan Officer — Winston-Salem, NC

Responsible for originating loans, compiling appropriate documentation, locating best product for the client, ensuring timely closing and compliance to all regulations and laws. Lead generation.

CAPITAL CONCEPTS MORTGAGE INCORPORATED — Kernersville, NC Nov-Dec 2002

Mortgage Loan Officer

Responsible for originating loans, compiling appropriate documentation, locating best product for the client, ensuring timely closing and compliance to all regulations and laws. Lead generation. Assisted with all aspects of closing this brokerage firm.

TRINITY HEALTHCARE – Winston-Salem, NC 1999 – 2002

Registered Respiratory Therapist On-Call

Responsible for troubleshooting patient problems, providing oxygen as needed and delivering oxygen and nebulizer equipment to new patients at night and on weekends. Also completed new patient education and reinforced respiratory education with former patients.

LUCERO DESIGNS – Winston-Salem, NC (at the time) 1996 - 1997

Contracted for General Office Assistance

BOWMAN GRAY SCHOOL OF MEDICINE – Winston-Salem, NC 1996 - 1997

Dispatch Coordinator, Patient Transportation

Coordinate and dispatch patient transporters for all in-house patient movements on weekends and holidays.

SARA LEE HOSIERY - Winston-Salem, NC 1988 - 1996

Facilities and Transportation Analyst; 1993 - 1996

Assisted with development and monitoring of $8MM budget. Maintained current and accurate databases and created analytical reports for management. Responsible for all fleet and facility expenditures. Trained and supported field personnel in the use of fleet application system. Set up numerous tracking systems.

●Implemented new departmental procedure to automatically process weekly reports during off-hours in order to meet reporting and distribution deadlines creating daytime computer accessibility and reducing overnight fees by 50%.

●Simplified and redesigned data entry screen providing accurate reporting of fixture placement in order to depreciate fixture and labor expenses and enabling the company to write off significant costs.

●Achieved 1.5% annual savings through negotiations with landlords.

●Designed and implemented internal customer service program creating a partnership with the small package carrier and improving employee efficiency, distribution of product and management information.

Procedures Analyst; 1990 - 1993

Interacted with marketing to develop operationally sound plans. Researched, tested and finalized plans with many levels of management. Wrote and distributed instructions and informational material to field personnel as needed. Supported field personnel with operational and hand held computer problems.

●Planned national account activities with the sales manager and executed the plans successfully.

●Answered retailer complaint line identifying issues and communicating with appropriate management to resolve problems and regain retailer’s confidence and satisfaction.

●Reconceptualized, updated and wrote operations manual combining all facets of Sales Merchandiser responsibilities in a single volume.

Contributed to development of seasonal marketing plan, wrote operational instructions and successfully implemented the plan resulting in increased sales.

District Sales Manager; 1989 - 1990

Responsible for account service for 500 stores in north central Florida and southwest Georgia with annual sales of $3.5 million. Managed 6 Sales Merchandisers.

●Recruited and trained Sales Merchandisers eliminating chronic turnover and increasing sales by 4%.

●Reorganized sales staff and rescheduled servicing of 24,000 square mile district raising in-store visibility and customer satisfaction.

Route Relief/Sales Merchandiser; 1988 - 1989

Assigned to work with District Sales Manager in problem areas. Primary responsibilities included: interacting with store personnel, delivering product, merchandising all Sara Lee Hosiery in-store displays and assisting consumers.

●Promoted to District Sales Manager in less than one year.

●Traveled through north Florida and south Georgia servicing over 1,000 accounts with $550,000 annual sales.

CARL’S FLORISTS - Jacksonville, FL 1988

Bookkeeper

WM INDUSTRIES - Atlanta, GA 1984 - 1988

PLANTS, PLANTS, PLANTS, INC. - Orange Park, FL

Business/Sales Manager

BOB’S SURPLUS – Middletown, CT 1983 - 1984

Department Manager, Clerk, Cashier

RAMADA INN RESTAURANT – East Hartford, CT 1982 – 1983

Waitress

PHOENIX LIFE INSURANCE CO. – Hartford, CT 1980 – 1982

Investment Accounting Clerk

LIBERTY SAVINGS BANK – Middletown, CT 1976 - 1980

Filing clerk, loan payment & NSF check processor, teller, and safe deposit clerk

EDUCATION

Forsyth Technical Community College, Winston-Salem, NC

Associates Degree in Respiratory Therapy (A.S.) (3.7 gpa) 1998

Associates Degree in Business Computer Programming (A.S.) (3.97 gpa) 1994

Conversational Spanish I

Middlesex Community College, Middletown, CT

Concentration in Accounting, Economics and Psychology

Portland High School, Portland, CT (4th in Class)

COMPUTER SKILLS

●Internet, Windows, Microsoft Word, Excel, Lotus 1-2-3, Harvard Graphics, FOCUS 6.5, Visual Basic, Power Builder.

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