Prep cook
Resume:
Sugar Land, TX
********.*********@*****.***
Valencia Spencer Franklin
SKILLS SUMMARY
Quality customer service Knowledgeable customer service professional with 24 years of
Empathy experience across the healthcare, security and communication
Level 3 Commissioned Security Officer industries. Committed to using my outgoing personality to
CPR and First Aid Certified provide exceptional customer assistance and promote a strong
team atmosphere among employees. Interested in opportunities
for management advancement.
EDUCATION
Enrolled in online courses
Houston Community College
WORK EXPERIENCE
Security Officer Select Choice Security Present
Maintain safety for patients and hospital employees
Provide aid to ER personnel with agitated patients
Hourly patrol of hospital perimeter and helipad area
REFERENCES
Available upon request
Mental Health Technician Texana Jun 2019 – Sep 2023
Bathed, dressed, fed patients based on their abilities
Measured vital signs and other bodily functions
Observed and reported changes in patients’ behavior, mood and well-being
Provided transport to and from treatments
Patient Escort Girling Home Health May 2008 – Jan 2013
Provided wheelchair/moveable bed transport to and from treatment areas
Assisted with patients’ daily therapeutic needs
Assisted with placing patients in ambulances
Quality Assurance Specialist AT&T Mar 2000 – Apr 2008
Analyzed customers’ needs to determine best product and usage plans to meet their goals
Ensured that all external standards were met before final product reached the customer
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