THALEIA MARIA TZIRALIDOU
CONTACT
PHONE
******.**********@*****.***
PROFILE
Psychology student at Mercy University with experience in customer service, medical office administration, and volunteering. Strong communication and interpersonal skills developed through fast-paced restaurant environments, patient interaction, and international volunteer programs. Passionate about mental health, helping others, and creating supportive environments.
EDUCATION
Mercy University
B.A. in Psychology
01/2026 – Present
The American College of Greece
B.A. in Psychology ( GPA 3.88/4)
09/2024 – 12/2025
GPA: 3.84
University of West Attica
Public and Community Health
10/2023 – Present
SKILLS
Customer Service
Communication Skills
Appointment Scheduling
Microsoft Office
POS Systems
Teamwork & Leadership
Multitasking
Time Management
Social Media
Emotional Intelligence
HOBBIES
Traveling
Volunteering
Tennis & Fitness
Music & Singing
Psychology & Mental Health
Learning About Different Cultures
Hiking
WORK&VOLUNTEERING EXPERIENCE
Medical Office Secretary
Dr. Georgia Kotantoula – Pulmonologist
03/2025 – 12/2025
Managed patient appointments using Google Calendar
Answered phone calls and assisted patients with scheduling and inquiries
Welcomed and escorted patients to examination offices
Maintained an organized and professional front desk environment
Supported daily administrative operations of the medical office
Ensured patients felt comfortable and cared for during visits
Barista / Cashier
Aristos Flowers & Coffee, New York
02/2026 – 04/2026
Operated cashier and POS systems, including payments and exchanges
Prepared and heated food items while maintaining cleanliness standards
Assisted customers with orders and provided friendly service
Maintained organization and cleanliness of the workspace
Worked efficiently in a fast-paced environment
Server / Customer Service Associate
Gusto Divino Italian Restaurant – Greece
12/2024 – 06/2025
Took customer orders accurately in a fast-paced environment
Managed reservations and coordinated seating arrangements
Assisted with phone and delivery platform orders
Worked with POS systems and handled transactions
Maintained excellent communication with customers and team members
Server
Yama Sushi Bar – Greece
09/2023 – 04/2024 & 06/2024 – 09/2024
Provided customer service in a high-paced restaurant environment
Assisted guests with menu recommendations and orders
Maintained cleanliness and organization of dining areas
Collaborated with team members to ensure smooth operations
AIESEC Equify Program – Casa do Povo
Portugal 06/2025 – 08/2025
Organized and facilitated interactive workshops and creative activities for elderly participants, including cooking, painting, and knitting
Promoted discussions around human rights, racism, and the psychological aspects of aging
Encouraged cultural exchange by presenting Greek traditions and culture
Collaborated with an international volunteer team to create a positive and supportive environment
Supported emotional well-being and social engagement through group activities
Volunteer Staff – EUROCRIM 2025
25th Annual Conference of the European Society of Criminology — Athens, Greece 09/2025
Assisted with the organization and coordination of a major international criminology conference
Supported attendee registration, logistics, and session coordination
Collaborated with organizers and volunteers to ensure smooth conference operations
Engaged with international researchers and professionals in criminology and justice studies
Demonstrated professionalism, teamwork, and communication skills in a fast-paced academic environment
EGOS Colloquium Volunteer
Athens, Greece 07/2025
Assisted with conference registration and attendee coordination
Helped support workshops, sessions, and event logistics
Provided guidance and assistance to conference participants
Worked efficiently under pressure in a professional academic environment
Ecogenia Volunteer Program
Litochoro, Greece 04/2025
Participated in environmental sustainability and community service projects
Assisted in the restoration of hiking paths and local rural areas
Collaborated with volunteers to promote environmental awareness and ecotourism
Strengthened teamwork and leadership skills through community engagement activities