Multifaceted Retail & Operations Leader
Resume:
***********@*****.*** **** Touchton Rd E Apt ***, Jacksonville, FL 32246
Professional Summary
Dedicated and results-driven professional with extensive experience in retail management, food service, and manufacturing operations. Proven ability to lead teams, train employees, and ensure exceptional customer service. Skilled in inventory management, safety procedures, and process improvement. Strong attention to detail and ability to multitask in fast-paced environments.
Professional Experience
BJ’s Wholesale Club – Jacksonville, FL
Pic Lead, Key Holder 10/2021 – 12/2025
Act as store manager when needed, ensuring smooth operations and team leadership.
Provide excellent customer service and support to enhance the shopping experience.
Supervise employees during shifts, offering guidance and assistance as needed.
Train new employees on safety policies and workplace procedures.
Maintain organization and efficiency in daily operations.
The Fresh Market – Jacksonville, FL
Deli Manager 05/2021 – 10/2021
Assistant Deli Manager 04/2017 – 05/2021
Deli Clerk 09/2014 – 02/2016
Managed daily deli operations, including food preparation, inventory management, and staff supervision.
Trained and mentored employees to ensure excellent customer service and compliance with safety protocols.
Unloaded and organized deli products, ensuring proper storage and rotation.
Sliced, weighed, and priced deli items with accuracy and efficiency.
Provided courteous and professional service to customers, addressing inquiries and fulfilling orders.
Johnson & Johnson Vision – Jacksonville, FL
Reprocessing Operator 02/2016 – 04/2017
Met and maintained production quotas while adhering to strict quality standards.
Demonstrated strong attention to detail and efficiency in assembling products.
Collaborated with team members to optimize workflow and maximize productivity.
Lifted and transported raw materials and finished products up to 50 lbs.
Ensured compliance with safety and operational protocols.
Skills & Qualifications
Team Leadership & Supervision
Employee Training & Development
Customer Service Excellence
Safety & Compliance
Inventory & Stock Management
Production & Quality Control
Strong Attention to Detail
Effective Communication
Professional References
Tamieka Reid
BJ’s Assistant Store Manager
Sheila Piper
BJ’s Front End Manager
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