Operations and Supply Chain Leader with 30+ Years Experience

Mary Franklin

**** ***** **

Seabrook, TX ***** +1-281-***-**** ***************@*****.***

Professional Summary

I am an energetic and performance driven business professional with over 30 years of management experience. Strong communication skills in English, both oral and written, with the ability to articulate complex information clearly with all personality types.

Work Experience

Supply Chain Coordinator

Wika USA Pasadena, TX

October 2025 to Present

• Develop and maintain strong relationships with key suppliers. Expedite material orders.

• Risk mitigation using data analysis and attention to detail

• Collaborate with internal stakeholders to develop strategic sourcing strategies that optimized costs while maintaining product quality standards

• Manage inventory levels to minimize stock outs while optimizing working capital utilization through effective demand forecasting techniques

Practice Manager

AEG Vision Houston, TX

June 2023 to April 2025

• Developed and implemented strategies to meet and surpass practice sales goals. Accountable to drive top-line revenue and hit annual targets Exceeded 2024 goals by 13%

• Interviewed, hired and provided coaching and development of customer service representatives

• Risk mitigation using attention to detail and data analysis

• Communicated effectively, verbally and in writing, with customers and team members; ability to write correspondence and instructions, using exemplary grammatical and spelling skills. Material Coordinator II

Axion Logistics Baytown, TX

April 2018 to June 2023

• Supervise and support the open bin team including drivers, on-site specialist, bin owners, and users, onsite visits to ensure bins were well organized and well stocked.

• Confirmed and verified vendor invoices and acknowledgments of Purchase order and correct freight amounts to sales orders in SAP. Resolving accounts payable issues.

• Served as a key liaison to internal stakeholders at all levels and vendors, providing regular updates on procurement initiatives and outcomes.

• Investigated and resolved any inventory discrepancies, such as overages, shortages, incorrect material or damage, in a timely manner. Worked closely with receiving and shipping teams to identify and rectify issues.

• Risk mitigation using data analysis and strong attention to detail Store Manager

US Vision Optical League City, TX

October 2012 to April 2018

• Instilled high standards and held myself and team accountable by establishing clear responsibilities and processes for monitoring work and measuring results; unafraid to give difficult feedback, took action and addressed low KPI performance.

• P&L responsibility for practice, managing all aspects of clinical and business operations, employee and physician relations, while improving profitability, cash flow and quality of patient services.

• Payroll (Kronos) including daily time card edits, team scheduling compliance, payroll transmission, and Payroll reporting as needed.

• Accountable to drive top-line revenue and hit annual targets Exceeded 2017 goals by 16% Education

High school diploma or GED

Barren County High School Glasgow, KY

August 1982 to June 1986

Skills

Sales experience within healthcare Vendor relationship management Sales - Sales experience

(More than 20 years) Data-driven decision making Staff development Mechanical knowledge Interpersonal skills General management Oil & gas Consultative selling SAP CRM Accounts payable - Accounts payable experience (3-5 years) Cross-functional collaboration Financial acumen Sales growth tracking Team development Vendor relationship building Freight forwarding logistics Customer relationship management (CRM) systems (technically supported) Time management Escalation handling Safety regulations Stakeholder management Sales team management - Largest sales team managed (16-20 team members) Hazmat Cross-functional communication SAP Procurement category management Stakeholder relationship building Prospecting Materials handling Performance Improvement (PI) Sales cycle length tracking Networking event prospecting Implementing cost-saving initiatives Retail sales Sales strategy - New sales strategies developed (More than 5 strategies) Microsoft Dynamics 365 Languages

English

Links

https://www.linkedin.com/in/mary-franklin-0564a365 Additional Information

Authorized to work in the US for any employer

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