Motivated Processing and Customer Service Specialist

Osselita Bonne Aventure

Brownsburg, IN ***** +1-239-***-**** *********@*****.***

Professional Summary

Motivated Processing Associate with nearly 8 years of experience in customer service, warehouse operations, and administrative support. Skilled in Microsoft Office, materials handling, and conflict management. Currently pursuing an associate degree in business, seeking entry-level roles in customer service or administration to further develop professional skills and contribute to team success. Work Experience

Processing Associate

DICK'S Sporting Goods Plainfield, IN

May 2021 to Present

* Process shipments and organize merchandise for store inventory

* Operate pallet jack and handle heavy lifting to move products efficiently

* Use SAP Warehouse Management and transportation management systems for tracking

* Perform shipping and receiving duties to ensure accurate inventory

* Maintain clean and organized work areas for safety and efficiency

* Collaborate with team members to meet daily processing goals

* Assist with packaging and preparing orders for delivery

* Communicate effectively with supervisors and team members Material Handler

GEODIS Indianapolis, IN

December 2020 to April 2021

* Pick items and scan them for order accuracy

* Send picked items to packing station for shipment

* Operate pallet jack and handle materials safely

* Maintain organized work area to support team efficiency Member Associate

Racetrac Naples, FL

January 2019 to July 2020

* Operated cash register and handled cash transactions

* Provided customer service and assisted with purchases

* Maintained clean and organized checkout area

* Restocked merchandise and monitored inventory levels Server patient

Physician Regional Medical Center Naples, FL

December 2018 to March 2019

* Served food to patients in a hospital setting

* Ensured meals were delivered accurately and on time

* Maintained cleanliness and followed health guidelines

Education

Business Administration (in progress)

Ivy Tech Community College Indianapolis, IN

August 2023 to Present

High school diploma

Immokalee High School Immokalee, FL

February 2015 to May 2017

Skills

Customer service Load & unload Order Picking Microsoft PowerPoint Organizational skills Communication skills Materials Handling Serving Experience Stocking English Pallet Jack Cash register Warehouse Experience Shipping & Receiving Freight Experience Load & Unload RF Scanner Basic math Cash handling Packaging

Languages

Haitian Creole - Fluent

English - Expert

Certifications and Licenses

HHA

April 2019

Additional Information

Authorized to work in the US for any employer

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