Bartender Manager

Laurie Gibson

**********@*****.***

+1-248-***-****

Professional Summary

Detail-oriented bartender with 9+ years of experience in high-volume, service-focused environments. Skilled in cocktail preparation, cash handling, POS systems, and maintaining an organized workspace. Holds TIPS and Food Handler certifications. Adept at engaging guests, upselling, and leveraging social media platforms such as Facebook, Instagram, and Twitter to promote venues and events. Work Experience

Bartender

Pine Lake Country Club-West Bloomfield Township, MI May 2024 to Present

• Prepared, mixed, and served a variety of cocktails and beverages with attention to detail and guest preferences

• Delivered prompt, friendly, and professional service to members, ensuring a positive guest experience at the pool and beach bar

• Accurately took and processed specific cocktail and food orders, adhering to established procedures and standards

• Maintained a clean, organized, and inviting bar area, following food safety and sanitation guidelines

• Handled cash and processed transactions using POS (Point of Sale) systems, ensuring accuracy and compliance with cash handling procedures

• Promoted club events and specials to guests, utilizing strong communication and interpersonal skills

• Built rapport with members and recognized repeat guests, providing personalized service and anticipating needs

• Demonstrated flexibility by adapting to increased work hours and high-volume shifts based on guest demand

• Utilized social media platforms to share club updates and engage with members as needed Bartender/Shift Manager

Stingers bar & grill

October 2013 to November 2021

• Managed bar operations during shifts, ensuring efficient workflow and adherence to company standards

• Provided high-volume bartending service, preparing and serving a wide range of cocktails, spirits, wine, and beer

• Delivered excellent customer service, greeting guests courteously and responding to inquiries in a timely manner

• Oversaw cash handling, sales transaction processing, and reconciliation at shift close

• Trained and supported team members, fostering a collaborative and professional work environment

• Maintained cleanliness and organization of the bar area, upholding food safety and sanitation standards

• Promoted venue events and specials to guests, supporting marketing initiatives and guest engagement

• Utilized POS systems and basic computer skills for order entry and record keeping

• Assisted with opening and closing procedures, ensuring compliance with operational guidelines Education

Hamilton Business School

Skills

• Bartender experience

• Spirits experience

• Wine knowledge

• POS systems

• Cash handling

• Sales transaction processing

• Processing cash transactions

• Food safety management

• Attention to detail

• Maintaining an organized workspace

• Record keeping

• Basic math

• Computer literacy

• Social media platforms

• Facebook

• Numeracy

• Computer operation

• X (Twitter)

• Outdoor work

• Store opening/closing procedures

• Computer skills

• Instagram

Languages

• English

Certifications and Licenses

Food Handler Certification

TIPS

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