Entry-Level IT Technician with CompTIA A+

Kendell James Washington

909-***-**** ·***** Susanville Street Hesperia, California 92344 · *******.***@*****.*** Motivated and technically adept entry-level IT professional with hands-on experience from extensive home lab projects and a strong foundation in CompTIA A+. Eager to leverage practical knowledge and technical skills in a dynamic IT environment to contribute to efficient system operations, provide exceptional technical support, and drive continuous improvement. Seeking an opportunity to grow and develop within a forward-thinking organization committed to innovation and excellence in technology.

TECHNICAL SKILLS

● Certifications: CompTIA A+ 1201 (Passed May 2026) 1202 (Planned June 2026)

● Operating Systems: Windows, MAC, Linux, Android, iOS

● Server: Windows 2022, Ubuntu

● Skills: Troubleshooting, HW and SW installations, System Maintenance, VM management, DNS configuration, DHCP management

● Virtual Machine: Proxmox Virtual Environment, VMware

● Windows Server Administration, Active Directory Management, Network Configuration

● Programs: Microsoft office suite (e.g., Word, PowerPoint, Excel), Remote desktop software

TECHNICAL PROJECTS

● Windows Server 2022 Home Lab Project - January 2026 - Present

Objective: Set up a Windows Server environment to practice Active Directory management and network configuration.

Tools and Technologies: Proxmox, Windows Server 2025, Active Directory Tools, Group Policy Management Console, Windows 11 Enterprise

Tasks: - Installed and configured Windows Server 2022 on a virtual machine. - Set up and managed Active Directory, including creating and managing user accounts, groups, and organizational units. - Implemented Group Policy Objects

(GPOs) to enforce security policies. - Set up file sharing within the AD environment.

● Home Media Server - December 2025 - present

Objective: create a media server to consolidate and give remote access to personal media collection

Tools and Technologies: Proxmox virtual environment, Ubuntu server, Docker container manager, SMB, VPN, RAID 1

Tasks: - Selected hardware and assembled computer to act as server - installed proxmox as a type 1 hypervisor to manage VMs and Docker containers - configured HDDs in RAID 1 to create redundency - set up file sharing between VMs - Installed driver updates to allow GPU transcoding of media - Installed GUI for media playback - Added and managed user accounts - Configured VPN to allow secure remote access for multiple users

EDUCATION

● Oak Hills High School, Oak Hills, CA August 11, 2012 - May 26, 2016

High School Diploma

● California State University San Bernardino September 2016 - May 2017

Major: Computer Science

WORK EXPERIENCE

● Target Distribution Center July 2021 - January 2026

Operate within standard operating procedures (SOPs) and OSHA safety standards

Operate Powered Industrial Trucks (PIT). Stand up, reach truck, order picker

Stage product for loading

Load product onto truck

Unload materials from truck

read pick tickets and identify alpha-numeric symbols for storage bin locations

● Amazon Fulfillment Services, San Bernardino CA June 29, 2018 - May 2020

Assisted PA with leading inbound

Process, package and ship orders accurately

Organize and maintain inventory

Inspect products for defects and damages

Receive, unload and place incoming items appropriately

Abide by all company safety and hygiene regulations

Keep warehouse clean and organised daily

Loading and unloading trucks from ground level or platforms.

Ensuring no interruptions in flow of packages to have timely deliveries

Ensuring all packages are staged by a certain deadline to have on-time deliveries

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