Dedicated Operations Leader with Team Growth Expertise
Resume:
Stephanie Littlejohn
*** *********** ****, ********, ** 60443 United States
*******************.**@*****.***
Implemented process improvements.
Maintained service quality.
Forward-thinking manager.
Enhanced service delivery.
Enhanced employee performance by [Percentage]% year-over-year. Customer satisfaction improvement
Change Management
Team Leadership & Development
Presentation & Public Speaking
Manager - August, 2019 to April, 2026
McDonald's - Matteson, IL
Managed team performance.
Cashier - March, 2018 to August, 2019
Culver’s - Tinley Park, IL
Maintained effective communication with supervisors. Contributed to reduction of cash handling discrepancies. Developed rapport with regular customers.
Trained new hires in customer service standards.
Shift Leader - October, 2016 to March, 2018
Speedway - Frankfort, IL
Implemented performance tracking tools.
Ensured adherence to security protocols.
Maximized productivity during peak hours.
Maintained strong rapport with customers.
High School - 1981
Martin Luther King - Chicago, IL
Professional Summary
Skills
Work History
Education
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