Human Resources Generalist with Administrative Expertise, Data Entry

ANGELA NWAGWU

437-***-**** ON

E: ************@*****.***

www.linkedin.com/in/angela-nwagwu-161a535b

HUMAN RESOURCES GENERALIST

Corporate Services Administration Health & Safety HRIS Recruitment Initiatives PROFESSIONAL SKILLS

• Experienced with HRIS (SAP and ERP, applicant tracking systems, electronic job boards, Banner, etc.); MS Office Suite, Outlook, etc.

• Ability to maintain confidentiality and handle sensitive information with discretion

• Customer-focused, with strong interpersonal skills and a collaborative leadership style that supports team success.

• Quick to learn and comfortable juggling multiple tasks with accuracy; pays close attention to detail in fast-paced, culturally diverse settings.

• Hands-on experience running daily Admin/HR operations and managing high-volume recruitment drives with calm, clear organization.

WORK EXPERIENCE:

Human Resources Assistant

Mathew Nicholas LLP, ON June 2024 – April 2025

• I provided comprehensive administrative support, achieving 95% accuracy in managing employee records. I consistently maintained HR databases, ensuring regular updates and 100% compliance with confidentiality standards for sensitive information.

• In my role as a liaison between employees and management, I successfully addressed 90% of inquiries. I effectively guided employees to the appropriate HR resources, resulting in an 85% resolution rate for various issues.

Educator Assistant July 2024 – Date

MiniWorld Child Care Services, ON

• Actively engage children through storytelling, song teaching, and craft preparation, promoting creativity and language skills, resulting in a 70% improvement in group participation.

• Support safe supervision of children during routines, transitions, indoor/outdoor play, and outings.

• Assist children in developing proper eating, dressing, and toilet habits, fostering independence and self-care skills among 90% of the children.

• Conducted written observations on children's development and maintained accurate records, leading to a 40% reduction in reporting errors.

• Maintain daycare equipment and ensure a safe play environment; following health, hygiene, and safety policies, achieving a 100% compliance rate during inspections.

• Attend staff meetings to discuss child development progress and address concerns, contributing to a 30% enhancement in team effectiveness. Human Resources Generalist

Sapio Utilities Limited April 2020– December 2023

• Recommend/Implement new policies, resulting in 85% increase in operational efficiency. These policies contributed to the overall well-being and satisfaction of the workforce, streamlined workflows, and reduced processing time for various tasks.

• Successfully oversaw the recruitment and appointment of employees, achieving 85% growth in the team. Through the implementation of targeted training programs, I increased employee productivity by 90%, as evidenced by improved performance metrics and project completion rates. I reduced the opening positions by 25%, demonstrating efficiency in the recruitment process. These achievements not only contributed to the expansion and skill development of the team but also positively impacted the overall effectiveness of the department.

• Maintain and control all correspondence (emails and hard copy documents) between employees, clients, cooperatives, and the firm

• Introduced and implemented monthly team bonding activities and internal soft skills training, which improved work culture and closed the gap between management and staff by up to 70%.

EDUCATION

• Occupational Health and Safety – Graduate Certificate January 2025– August 2025 Centennial College, Toronto, ON

Courses included: Health and Safety Legislation Disability Management Fire Protection Emergency Preparedness and Response Organisation Health/Wellness

Occupational Hygiene Accident investigation Auditing OHMS System Ergonomics

• Human Resources Management – Graduate Certificate January 2024– August 2024 Centennial College, Toronto, ON

Courses included: Human Resources Management in Canada Contemporary Organizational Behaviour Management Accounting Staffing Organizations Labour and Employment Law Strategic Compensation Employee Health and Safety Training and Development Industrial Relations Advanced HRIS Alternative Dispute Resolution Human Resources Strategy

• Industrial Relations and Personnel Management- Master's Jan 2016- July 2017 University of Lagos, Akoka

• Standard First AID & CPR/AED April 2024

• WHMIS Certificate of Completion April 2024

• AODA Certificate of Completion April 2024

REFERENCE: Available on request

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