Warehouse & Inventory Operations Professional with Forklift Expertise

Robert Welch

Worcester, MA 774-***-**** *********@*****.***

PROFESSIONAL SUMMARY

Reliable and safety-focused warehouse and retail operations professional with 4+ years of experience in inventory control, forklift operation, shipping/receiving, and team support. Demonstrated ability to work in fast-paced environments, maintain accurate documentation, and deliver excellent customer service. Known for strong time management, communication, and the ability to learn new systems quickly.

KEY SKILLS

Forklift Operation (Sit-down, Stand-up, Cherry Picker) Shipping & Receiving Inventory Control

Order Picking OSHA Safety Practices Load Securing Palletizing RF Scanners Tablets Label Printing Manifests Customer Service Cash Handling POS Systems Time Management Multitasking

Team Collaboration Basic Computer Literacy (Email, Data Entry, Portals)

PROFESSIONAL EXPERIENCE

Nouria Energy Corporation, Boylston, MA 11/2024 – 11/2025

Manager I

Processed customer transactions accurately using POS systems and cash registers.

Received and stocked inventory; completed cigarette and lottery audits in compliance with regulations.

Delivered high-quality customer service while maintaining store cleanliness and presentation.

Supervised staff, provided training, and supported scheduling needs.

Solution Services 07/2024 – 08/2025

Forklift Operator

Operated forklift equipment safely to load and unload trucks.

Used tablets and RF scanners for order tracking and inventory verification.

Shrink-wrapped pallets, printed labels/manifests, and secured loads according to company standards.

Fleet Pride, Worcester, MA 08/2023 – 07/2024

Warehouse Associate/Forklift Operator

Operated forklifts to load and unload delivery vehicles.

Picked and prepared orders for shipment; assisted with shipping and receiving tasks.

Performed delivery support and utilized lift gates as needed.

Masis Solutions, Leominster, MA 01/2021 – 08/2023

Warehouse Associate

Operated forklifts and cherry pickers to move, stage, and organize inventory.

Conducted quality inspections, picked products, and prepared shipments.

Managed FedEx and UPS shipments, labeling, weighing, and shrink-wrapping pallets.

EDUCATION

Quinsigamond Community College, Worcester, MA

Completed Courses Towards Business Studies

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