Customer Service Professional Seeking Team Opportunity

SHELLY-ANN DEIDRICK

*** **** ****** **, ************, Florida, 32220

Mobile #: 346-***-****

Email: *******.***@*****.***

PROFILE

Maintaining professionalism in any organization that I am apart of

Portraying excellent leadership qualities in a competitive labour market.

Possess excellent customer service, and organizational skills

EDUCATION

Bog Walk High School

Six CSEC Subjects, namely:

May-June 2006

Social Studies 2

Office Administration 3

English Language 3

Religious Education 2

Principles of Accounts 3

General Science 3

Oasis Institution

CSEC subjects

May-June 2011

Human and Social Biology 1

Mathematics 2

EXPERIENCE

● Sale representative K-Ban Hardware Ltd 2006

● Customer service Representative

● Filing

● Making lodgments at the bank

● Front Office Agent Franklin D Resort (FDR) 2007

● Customer service Representative

● Filing

● Switchboard Operating

● Data Entry

● Receptionist/Nurse’s Assistant Kellies, Clarendon Private Practice 2008

● Customer Service Representative

● Filing

● Secretary Linstead Muffler Specialist 2008-2010

● Customer service Representative

● Filing

● Typing (Microsoft word and excel)

● Making lodgments at the bank

● Management of a pastry shop 2015-2016

● Customer Service Representative (Alorica) 2017-2019

● Dollywood Theme Park April 6 - December 30 (2022)

April 10 - December 31 (2023)

April 1- Debcember 31 (2024)

Caregiver (private) October 2025-Current

● MISCELLANEOUS

● Bog Walk High School: Prefect, Outstanding performance in Office Administration

certificate.

● Key Club member and The Duke of Edinburgh club member

● The Beauty Academy: certified nail technician

● Stony Hill HEART Academy: Team Jamaica certificate

● REFERENCE

● Available upon request

Contact this candidate