Beverly Smith, Administrative Secretary
Old Hickory, Tennessee 37138, United States, 615-***-****, **************@*****.*** PROFILE Dynamic Administrative Secretary with over 13 years of experience in coordinating schedules, managing communications, and processing requisitions. Expertly oversee purchase requests and receivables, ensuring accuracy and timely execution. Cultivate professional relationships through exceptional customer service and effective call management. Proven ability to streamline administrative processes, enhancing overall operational efficiency.
EMPLOYMENT HISTORY
Dec 2010 — Jan 2017 Administrative Secretary, State of Tennessee, Department of Health, Environmental Health Program
Oversee purchase requests, ensuring all necessary details are complete before entering requisitions into Edison. Approve receivables after item receipt and coordinate with Fiscal for processing. Maintain supply purchase log to track expenditures. Deliver professional reception services and distribute materials efficiently. Manage phone communications with courtesy, screen calls, and take accurate messages. Complete programmatic administrative tasks by deadlines with minimal revisions.
• Reviewed purchase requests for completeness and accuracy.
• Approved receivables and processed transactions with Fiscal.
• Maintained organised supply purchase logs for tracking.
• Delivered exceptional customer service and reception support. Nov 2009 — Dec 2010 Administrative Secretary, State of Tennessee, Department of Health, Office of Investigations
Coordinate schedules for Field Investigators and provide administrative support. Manage incoming calls, screening and directing to relevant personnel. Enter requisitions into Edison, process receivables, and maintain supply purchase log.
• Organised field investigator schedules, enhancing team efficiency.
• Streamlined call management, improving communication flow.
• Maintained accurate requisition entries, ensuring timely processing. Dec 2004 — Nov 2009 Administrative Secretary, State of Tennessee, Department of Health, Human Resources
Manage administrative tasks, including record creation, data entry, and filing by deadlines. Oversee supply procurement, process receivables, and maintain purchase logs. Handle incoming calls, screening and directing them to the appropriate personnel.
• Streamlined data entry processes, improving efficiency.
• Maintained accurate supply logs, enhancing inventory management.
• Cultivated professional communication, ensuring effective call routing. EDUCATION Computer Applications
Computer Programming
SKILLS Customer Service Expert
Procurement Expert
Data Processing Expert
Microsoft Office Suite Expert
Call Management Expert
Schedule Coordination Expert