Detail-Oriented Remote Administrative Specialist

YULIANA CASSETT

San Juan, PR (U.S. Territory) Remote Eligible 561-***-**** ******.*********@*****.*** PROFESSIONAL SUMMARY

Detail-oriented remote professional with experience in high-volume documentation, records management, and customer communication. Proven ability to process information accurately, follow procedures, and maintain confidential data. Strong written communication skills, fast learner, and comfortable working independently in remote environments. Background in administrative operations, healthcare support, and structured data handling.

CORE SKILLS

• High-Volume Data Entry & Verification

• Records Management & Documentation

• Customer Service (Email/Phone Support)

• Microsoft Office (Word, Excel, Outlook)

• Typing Speed: 50–60 WPM

• Confidential Information Handling

• Process Adherence & Quality Control

• Problem Resolution & Case Documentation

• Remote Work Productivity

PROFESSIONAL EXPERIENCE

Administrative & Operations Support – U.S. Army

2016 – Present

• Maintained and processed detailed records with high accuracy in structured systems.

• Entered, reviewed, and verified large volumes of data while following strict procedures.

• Responded to inquiries, documented outcomes, and coordinated information across departments.

• Handled sensitive information while maintaining confidentiality and compliance.

• Worked independently in fast-paced environments requiring attention to detail. Healthcare Support – Orthopedic Clinic

Bayamón, PR 2014 – 2016

• Assisted individuals by answering questions and guiding them through service processes.

• Maintained patient records and supported documentation accuracy.

• Coordinated scheduling and communicated clearly in high-volume environments.

• Supported administrative workflows and data organization. TECHNOLOGY

• Microsoft Word, Excel, Outlook

• Digital recordkeeping systems

• Online communication platforms

• Data entry tools

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