Tabitha Oulrey
730-***-**** ***************@*****.*** Salem, IL
Summary
+ Highly motivated with an ability to adapt on the fly and provide exceptional customer
service
+ Exhibits strong leadership skills and enjoys the challenge of managing diverse teams in
a fast-paced office environment
Skills
Customer service, Communication skills, Microsoft word, Time management, Leadership
Experience
‘Tax Associate (Seasonal) 11/2025 - Present H R & BLOCK Centralia, IL
+ Developed relationships with [x} new staff members, and assisted [x] existing staff
members in their career development
+ Offered strong customer service skills, keeping customers satisfied and increasing
sales by an average of 40% annually
+ Maintained a clean and safe work environment, resulting in a 100% reduction in
complaints filed with management and a 100% increase in crew satisfaction
+ Developed relationships with all new staff members, and assisted all existing staff
members in their career development
+ Executed company policies, procedures, and safety standards to ensure the proper
cleanliness and safety of the office and equipment
+ Worked with departments across the company, including marketing and project
management, in developing new ideas, initiatives, products, and services,
‘Teacher Assistant 09/2021 - 10/2023 BCMW Head Start Centralia, IL
Executed company policies, procedures, and safety standards to ensure the proper
cleanliness and safety of the office and equipment
Cleaned up after the children made sure the environment was safe for all the children every
morning when I got to work and every night before went home for the day made sure the
playground was locked up and all children were home safe
Waitress, Hostess, and Cashier 05/2021 - 03/2023 The Pancake House Centralia, IL
+ Executed company policies, procedures, and safety standards to ensure the proper
cleanliness and safety of the office and equipment
+ Continually updated a leadership resume and honed skills by participating in various
management trainings
Paint Mixer masker for helmets 12/2020 - 07/2022 Schutt Sports Salem, IL
+ Continually updated a leadership resume and honed skills by participating in various
management trainings
+ Executed company policies, procedures, and safety standards to ensure the proper
cleanliness and safety of the office and equipment