Remote Chat Support Specialist with IT Background
Resume:
OGINNI, SAMUEL TEMITOPE
No **, Opp. Ajibade Garden, GRA,Ado Ekiti, State of Ekiti, Nigeria.
Mobile: +234(0)703-***-****; Email: ******************@*****.*** Career Objective
To be part of an establishment that enhances creativity in the process of achieving organizational aims and objectives.
Education
• 2014 – The SKOTECHNOLOGY, Ado Ekiti, Ekiti State, Nigeria. Diploma (D) in Computer Engineering Upper Credit.
• 2021 – The Federal University of Technology, Akure (FUTA), Ondo State, Nigeria. Bachelor of Mass Communication (B.Sc.) Second-class Honours
(Upper).
• 2021 -- Forthbridge Excel- April cohort, Lagos State, Nigeria. Convocational Training in Business Data Analysis
Work Experience
2023 – IT support officer, EDLP (JARA), Ado Ekiti, Ekiti State, Nigeria Responsibilities:
Setup Post of Sale (POS) system operating IVEND software for the Supermarket
Participated in the internet networking of the company.
Attending to any Till with Software or Hardware related issue.
Register Discount card for customers online using SAGE platform. 2015 – Customer Service, Verification Representative (Permanent Staff), WAFEM Consultancy, Akure Ondo State, Nigeria.
Responsibilities:
Communicate with customers over the phone.
Participated in the internet networking of a private owed company.
Resolve customers’ request on the phone.
2019 – Delivery Agent, CWI Logistics, Ado-Odo, Ekiti State, Nigeria. Responsibilities:
Participated in monitoring goods in stock.
Contributed to sensitization of people regarding logistics services.
Search for new ideas and innovative solutions that can help solve logistics problem
Collect products and deliver to the customer
2018 – Intern (SWEPII), Ministry of Agriculture, Ado Ekiti, Ekiti State, Nigeria. Responsibilities:
Participated in the purchase, delivery and test of raw materials and finished products under the logistics department of the ministry.
Participated in both land clearing and soil preparation routine activities.
Prepared daily logs of quality assessment of farm products and processes.
Enforced good manufacturing practices (GMPS) on employees both within and outside the farm production area.
2014-2015 – Primary School Teacher, Wisdomhome International Primary School, Igbara-Odo Ekiti, Ekiti State, Nigeria.
Responsibilities:
Served as head of unit for mathematics, Basic introtech.
Saddled with responsibility of teaching of various subjects and conducting of various examines
Leadership Roles
• 2013-2014 – senior prefect boy of Wisdomhome international secondary school Igbara-Odo, Ekiti state, Nigeria.
• 2020-2021– Notice Board Chairman, Christ Apostolic Church Campus Fellowship (CACCF) FUTA chapter.
Skills
• Computer Literacy: Ms Word, Ms Excel, Ms PowerPoint, Corel Draw, Filmora, SketchUp, SPSS, Adobe Premiere Pro CC 2019(For Video Editing) IVEND (Point of Sale).
• Language: Fluent in English and Yoruba.
• High-quality customer service over the phone.
• Research and Analytic skills.
• Problem-solving potential.
• Self-motivated and resourceful
• Resourcefulness and productivity
• Tech-savvy and avid computer user
REFEREES
Prof. Olubodun Rotimi
The Principal of Wisdomhome group of
schools
*******************@*****.***
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