Multifaceted Administrative and Logistics Professional

Lakeisha Taylor

Bowie, MD ***** +1-301-***-**** ****************@*****.***

Professional Summary

Authorized to work in the US for any employer

Willing to relocate to: Washington, DC - Alexandria, VA Work Experience

Bulk Merchandiser

The Coca-Cola Company Virginia

March 2023 to Present

Maintain product on store racks, shelves, displays and in coolers by identifying replenishment needs. Transport product between backroom and display floor with manual equipment.Replenish, face and rotate product. Build, change and take down product displays.

Maintain product signage.

USPS Mail Handler

USPS-Capitol Heights, MD

January 2021 to Present

Loading and unloading trucks.

Sorting and canceling mail using relevant machinery. Preparing large batches of mail for distribution.

Distributing mail to various carriers.

Scanned barcode to assign documents to be dispatch to its location. Match parcels to their assigned location.

USPS Mail Carrier

Usps-Shirlington VA

June 2020 to December 2020

Load you mail and parcels.

Mail carriers deliver mail to homes and businesses in cities, towns, and rural areas. Travel planned routes, collecting and delivering mail, obtaining signatures, and answering customer questions about postal regulations and services.

Mail may be delivered on foot or by mail truck, depending on the location. Scanned barcode to assign documents to be dispatch to its location. Sr. Contract Specialist/CSR

Cyprus Air Heating & Cooling Lorton, VA

November 2018 to March 2020

Made outbound calls

Received inbound calls

Maintain the dispatch schedule

Maintain general ledger

Processed sale jobs

Retain customers

Problem solver

Richard Heating and Air, Administrator Assist.

Falls Church

July 2015 to November 2018

Maintain general ledger.

Maintain inventory.

Scheduling and routed jobs.

Responsible for set up new customer.

Set up Preventative Maintenance contracts for HVAC and Plumbing. Annotate or give a brief description of each orders. Generated Leads

Sales Associate/Customer Service

ARS, Heating and Plumbing MD

June 2010 to April 2015

Handled inbound calls

Offer new services

Processed new contracts

Dispatch tech technician

Set-Up new maintenance service contracts

Office Assistant

Stars-Washington Washington, DC

May 2009 to May 2010

Managing all executive level administrative tasks that includes conference calls, meetings and arrangement of travels. Greet clients, offer hors d'oeuvre, coffee, soda, juice or water. Provide information to incoming calls and respond to internal requests in a timely manner. Order office supplies for the entire office.

Answered and screened incoming calls to Executives. Maintained an archive of all incoming and outgoing correspondence. Receive and edit letters, memoranda and general correspondence for management. Daily office tasks scanning, filed, copied, emailed, and faxing. Record minutes of meetings, managing records, maintaining contacts. Recall Total Information Management

Data Entry/Call Center

May 2005 to April 2009

Evaluated medical records to be barcode and scanned. Reviewed files or records for corrections.

Annotated information into the database.

Proof read invoices.

Filing, mailing, copying, and sorting records and files to ensure deadlines were met. Education

High school diploma

Thomas Edison High School

Skills

Warehouse experience oral. Typing speed of 65 wpm TYPING Communication skills Windows General Ledger Reconciliation Package delivery Organizational skills both written Sales Delivery driving Merchandising English Courier Driving MICROSOFT OFFICE CRM Software Business analysis Financial Report Writing RF scanner Microsoft Word Load & unload Customer service Accounts Payable Customer Support Administrative Support Gig economy work experience Courier driving Basic math Customer Service Skills Proficient in Microsoft Office. Strong communication CSR Microsoft Excel Accounts Receivable Dental Receptionist 65 WPM QuickBooks Account Reconciliation Bank Reconciliation Customer Care Route driving General Ledger Accounting Delivery driver experience Sales Experience Call Center Data Entry Time management Passenger vehicle Outside Sales Assessments Call Center Customer Service -- Proficient March 2020 Applying customer service skills in a call center setting. Full results: Proficient Customer Focus & Orientation -- Proficient March 2020 Responding to customer situations with sensitivity. Full results: Proficient Written Communication -- Familiar March 2020 Best practices for writing, including grammar, style, clarity, and brevity. Full results: Familiar Customer Service Fit -- Familiar June 2020 Measures the traits that are important for success for customer service roles. Full results: Familiar Work Style: Conscientiousness -- Highly Proficient June 2020 Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient Work Motivation -- Expert May 2020 Level of motivation and discipline applied toward work Full results: Expert Sales Fit -- Proficient May 2020 Measures the traits that are important for success in sales positions. Full results: Proficient Dental Receptionist Skills

-- Familiar June 2020 Managing practitioner schedules and maintaining accurate patient records. Full results: Familiar Front Desk Agent (Hotel) -- Proficient June 2020 Selecting hotel rooms Journal Entries Inside Sales Forklift GIS Microsoft Office Restaurant experience Warehouse distribution Filing Shipping & receiving

Certifications and Licenses

Driver's License

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