Customer-Focused Office & Retail Specialist

Tamara Webster

**** ******* ****, *******, ** ***23

Phone: 540-***-**** Email: ***************@*****.*** Objective

Detail-oriented and organized professional with a strong background in customer service, office management, and retail operations. I possess a keen ability to maintain efficient workflows, ensure customer satisfaction, and collaborate effectively with teams. Seeking a position where I can utilize my skills to contribute to the success of an organization. Experience

DataStaff- June 2,2025-February 27,2026

Enrollment Specialist/Prescreener

● Data entry for medical and medicaid businesses and personal accounts.

● Proof read applications for updated information and images the provider uploaded for state verification.

● Researched provider information for data entry logs, sent incomplete letters along with approval updates.

● Completed all daily uploaded tasks given by supervisors. Dollar Tree - September 18,2021-May 27,2025

Stocker, Customer Assistant

• Assisted customers with locating products and answered inquiries to enhance their shopping experience.

• Loaded and unloaded merchandise from trucks, ensuring accurate placement on shelves.

• Maintained cleanliness and organization of store areas, and handled trash removal. • Responsible for cash deposits and daily financial transactions at the bank. Virginia Linen Service - June 2018 - August 2021

Customer Service Representative

• Managed incoming and outgoing calls, effectively resolving customer issues and inquiries.

• Prepared and organized daily paperwork for managers and co-workers. • Facilitated communication between customers and drivers, ensuring timely order processing.

• Conducted daily filing and record-keeping tasks, maintaining accurate documentation.

Forks Country Restaurant - April 2012 - October 2017 Cashier, Waitress

• Greeted customers and provided exceptional service by taking orders and handling payments.

• Ensured customer satisfaction by addressing their needs and refilling drinks promptly.

• Maintained cleanliness of dining areas and prepared condiment refills for next-day service.

• Handled cash deposits and bank transactions for the restaurant. Ivy Bridge Café - June 2008 - August 2012

Supervisor, Cashier, Waitress

• Supervised staff to ensure the completion of daily tasks and customer satisfaction. • Managed daily cash handling, including deposits and change requests for the following day.

• Ensured a clean and sanitized environment by overseeing cleaning and preparation activities.

Cleaning residential/businesses -January 1998 - May 2008

• Work deep cleaning, homes along with replenishing all products that needed to be replaced. ( bed lien, towels ect…)

• Arrived on time getting the job completed and successfully. Ensured that all jobs at resident/ businesses were cleaned, sanitized to my fullest ability. Education

Central Virginia Community College - July 2000 - June 2002 Cosmetology, Business

Liberty High School - Graduated 1987

High School Diploma in Business and Computers

Skills

• Customer Service Excellence

• Office Management

• Cash Handling & Financial Transactions

• Team Collaboration & Supervision

• Time Management & Organization

• Communication & Interpersonal Skills

• Adaptability & Problem-Solving

References

Available upon request.

Contact this candidate