Executive Assistant & Strategic Operations Leader

Kelly Goble

Talbott, TN *****.*******@*****.*** 865-***-**** linkedin.com/in/kellygoble

EXECUTIVE ASSISTANT EXECUTIVE OPERATIONS STRATEGIC ADMINISTRATIVE SUPPORT PROJECT COORDINATION Highly organized Executive Assistant with 15+ years of experience supporting senior leaders, optimizing administrative operations, and coordinating high-level business activities. Known for managing complex executive schedules, facilitating communication across departments, and ensuring seamless day-to-day operations in fast-paced environments. Adept at handling confidential information, streamlining processes, and acting as a trusted partner to leadership teams to advance organizational priorities. Executive Calendar & Travel Management Executive Communications Meeting & Event Coordination

Project & Operations Support Workflow Optimization Stakeholder & Vendor Relations Compliance & Administrative Oversight EXPERIENCE HIGHLIGHTS

Executive Operations & Administrative Support

● Supported senior leadership by coordinating complex schedules, meetings, travel arrangements, and communications, ensuring seamless executive operations and effective time management. Process Improvement & Office Coordination

● Streamlined office workflows through improved scheduling systems and reporting tools, increasing administrative efficiency and supporting team productivity.

Cross-Functional Coordination

● Served as a central communication point between leadership, departments, vendors, and external partners, ensuring projects and initiatives progressed smoothly.

PROFESSIONAL EXPERIENCE

First Peoples Bank Talbott, TN August 2024 – Present Universal Banker Consistently achieve branch targets by identifying customer needs and providing expert guidance on products and solutions. Deliver an optimal customer experience through personalized support, education on digital banking tools, and efficient transaction processing, contributing to branch growth and customer satisfaction.

● Conduct proactive outreach to expand customer relationships and acquire new clients, leveraging generated lead lists and personalized communication.

● Resolve customer issues promptly and refer complex financial needs to specialized internal teams, ensuring compliance with banking policies and regulatory requirements. Kipland Ridge Farms Talbott, TN 2020 – Present Chief Business Development Officer As the owner-operator of a small-scale livestock farming operation, I manage all aspects of daily activities, including animal care, production planning, financial forecasting, budgeting, and marketing outreach, to sustain growth and profitability.

● Developed and managed detailed budgets and financial forecasts, resulting in steady revenue growth averaging 10-15% annually and controlling feed and operational costs below industry averages.

● Expanded market presence by 40% through targeted outreach efforts, including local livestock shows, social media marketing, and partnerships with regional buyers, boosting direct sales revenue by 30%.

● Built strong supplier relationships that improved procurement efficiency and reduced supply costs by 15%, ensuring timely access to feed, veterinary supplies, and equipment.

● Led a small team of 4-6 workers, fostering an efficient and safety-focused work culture with zero workplace accidents reported over 4 years.

● Adapted resource allocation and operational planning to manage risks associated with livestock production, maintaining consistent cash flow despite market fluctuations and supply challenges. Carson-Newman University Jefferson City, TN Oct 2018–May 2021 Administrative Assistant for Registrar Supported the registrar’s office by managing academic scheduling and assisting students with records and transcript requests to facilitate smooth registration processes each semester.

● Faced with frequent student inquiries and scheduling conflicts, I implemented improved communication protocols that reduced student wait times by 15%.

● When transcript and diploma processing demanded quicker turnaround, I streamlined document handling procedures, increasing accuracy and reducing errors by 20%.

● Maintained high customer service standards, contributing to a more positive and helpful student experience during registration periods.

Hexaware Technology (EY Client) Alpharetta, GA Jan 2014 – Oct 2014 Office Manager Led the setup and management of a new office location for 120 employees with responsibility for HR onboarding, compliance, vendor relations, and community engagement.

● Overcame new office setup challenges by coordinating cross-functional teams to ensure full operational readiness on day one, achieving seamless employee integration.

● Improved new hire onboarding by creating a comprehensive welcome kit and weekly orientations, boosting new staff satisfaction and compliance adherence.

● Enhanced local community relations by representing the company in meetings, facilitating partnerships that supported employee and business needs.

The Wendy’s Company Dublin, OH Aug 2012 – June 2013 Executive Administrative Assistant to CAO and Accounting Group

Delivered high-level administrative support to senior executives, managing schedule complexities, travel, communications, and financial reconciliations in a fast-paced corporate environment.

● Navigated complex executive schedules and sensitive information by applying rigorous organizational skills, ensuring zero conflicts in multi-party meetings.

● Supported quarterly audit activities by coordinating with internal and external stakeholders, expediting the audit process by 10%.

● Trained team members on SOX compliance reporting, improving overall accuracy and reducing audit findings. Cellular Sales Knoxville, TN Jan 2010 – July 2012 Executive Administrative Assistant / Co-op Coordinator for Director of Advertising

Managed advertising logistics, vendor relations, and event coordination across 400+ store locations, overseeing multimillion-dollar promotional budgets and compliance efforts.

● Tackled signage and advertising compliance across multiple states by implementing detailed tracking systems, ensuring 100% adherence to Verizon standards.

● Coordinated and executed grand opening events involving community stakeholders, leading to increased local brand visibility and positive public relations.

● Improved budget utilization by researching vendor pricing and negotiating contracts, resulting in savings over

$500,000 annually.

EDUCATION

TENNESSEE WESLEYAN COLLEGE Bachelor of Science, Business Administration ROANE STATE COMMUNITY COLLEGE Associate of Science, Contemporary Management and General Technology Coming Soon: PMI, CAPM January 2026

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