Microbiology Technician Lead with QA Focus

Megan Gonzalez

Chicago, IL ***** +1-779-***-**** *************@*****.***

Professional Summary

Experienced Microbiology Technician Lead with 8 years in laboratory, manufacturing, and food service environments. Skilled in quality assurance, team leadership, and food safety management. Proven ability to manage operations, ensure compliance, and deliver excellent customer support. Seeking a Laboratory Technician position to leverage strong analytical, organizational, and supervisory skills in a dynamic setting. Willing to relocate to: Hammond, IN - Alsip, IL

Work Experience

Microbiology Technician Lead

Mérieux NutriSciences Crete, IL

June 2022 to December 2025

* Led a team of technicians in daily microbiological testing of food and beverage samples

* Ensured quality assurance standards were met for all laboratory procedures

* Trained new staff on aseptic techniques and laboratory safety protocols

* Maintained accurate records and data entry for sample analysis and results

* Communicated with customers regarding sample status and test results

* Managed inventory of laboratory supplies and ensured timely ordering

* Oversaw maintenance and cleanliness of laboratory equipment and workspace

* Assisted in troubleshooting and resolving technical issues during testing processes McDonalds Crew Trainer

McDonald's Beecher, IL

July 2018 to June 2022

* Trained new team members on food safety and customer service procedures

* Supervised crew to ensure high standards of quality and efficiency

* Assisted in managing daily operations and shift scheduling

* Maintained clean and organized workstations throughout shifts

* Provided excellent customer support and resolved guest concerns promptly Mail Carrier

USPS (United States Postal Service) Frankfort Square, IL April 2021 to August 2021

* Delivered mail and packages accurately and on schedule

* Maintained organized delivery routes and ensured timely service

* Provided customer support and answered questions about deliveries Stower

Amazon.com Monee, IL

June 2019 to September 2019

* Organized and stored inventory in designated warehouse locations

* Maintained accurate records of stocked items and inventory levels

* Ensured clean and safe work environment throughout shifts Education

High school diploma

Beecher High School Beecher, IL

August 2015 to June 2019

Skills

Customer support Team leadership Serving Experience Organizational skills Team supervision Laboratory experience Quality assurance within food and beverage industry Hands-on training Google Sheets Warehouse experience Cleaning Experience Operations management Time Management Quality control documentation Inventory data entry Driving Order processing Kitchen Experience Packaging Quality inspection Customer engagement Basic math Cashiering Clean workspace maintenance Data entry Cooking Order picking Customer service Project management Food Service Team development Restaurant management Order shipping Sales Customer communication Food production Food Preparation Assembly line Packing Communication skills Culinary Experience Staff training Supervising experience Meal Preparation Computer literacy Food Safety Management Cash Handling Microbiology Attention to detail Merchandising Leadership Manufacturing company experience Maintenance management Team management Administrative experience Maintaining an organized workspace Bartending POS Kitchen Management Experience Performance management Microsoft Excel Food Handling Microsoft Office Data analytics Aseptic technique Delivery management Analysis skills Decision making Computer operation Picking & packing Computer skills Restaurant Experience Quality control Host/Hostess Inventory management Busser Productivity software Professionalism Food safety management Teamwork Hospitality management Food service management

Languages

English

Certifications and Licenses

BLS Certification

Present

Food Handler Certification

Present

Driver's License

Present

CPR Certification

Present

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