Multifaceted Professional with Mortgage & Customer Service Expertise

Christine Morales

West Palm Beach, FL ***** 561-***-**** **********@*****.***

Summary of Qualifications

Successful entrepreneur and former CEO of party and entertainment store.

Mortgage industry professional with 24 years of loan processing and foreclosure experience.

Extensive customer service support and sales experience.

Proficient and skilled in Microsoft Office, mortgage-processing software, and other proprietary software programs.

Independent notary (2011-2016)

Professional Experience

STORE ASSOCIATE WAWA CORPORATION, WEST PALM BEACH FL FEB 2023-PRESENT

·Cash handling and customer transactions including food and fuel.

·Customer service: greeting customers, responding to inquiries, resolving issues and complaints.

·Compliance with store policies, safety, age verification laws, and store operations procedures.

STORE ASSOCIATE TOTAL WINE, PALM BEACH GARDENS FL NOV 2022-FEB 2023

·Assisted customers with product selection, processing online orders, and driving sales.

TEACHER’S AIDE ABINGTON AND UPPER MORELAND SCHOOL DISTRICT, PA JUN 2009-MAY 2016

·Assisted with classroom management, student supervision, chaperoned on school trips, and classroom projects.

FINGERPRINT TECHNICIAN NORTH GRUMMAN CORP, PHILADELPHIA PA MAY 2006-NOV 2006

·Performed fingerprint ID and background checks for Homeland Security.

CEO CHRISTINE’S CORNER, MAPLE SHADE NJ DEC 2006-MAR 2009

·Owned and managed daily operations, marketing, sales, customer service, inventory, accounting.

Professional Mortgage Experience

FUNDING RESOLUTION FREEDOM MORTGAGE CORP., CHESTERBROOK PA DEC 2019-DEC 2021

·Reviewed legal documents to meet state and federal regulations.

POST CLOSER BAYVIEW/LAKEVIEW MORTGAGE COMPANY, HORSHAM PA JUN 2016-OCT 2018

·Government insurance specialists ensuring all documents meet federal, state, and local regulations.

NOTARY MCDERMOTT & JUSTICE REPORTING, FT. WASHINGTON PA JAN 2012-MAY 2016

·Notarized final foreclosure documents.

MORTGAGE SATISFACTION GMAC MORTGAGE CORP., HORSHAM, PA FEB 1997-JAN 2003

·Prepared and processed regulatory disclosures and documentation for consumer loans.

EDUCATION

La Guardia Community College A.A. BUSINESS ADMINISTRATION Queens, NY

IBIS College GCE O’ LEVELS Trinidad, West Indies

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