MICHELLE STEWART
Pensacola, FL *****
***********@*****.*** 985-***-****
PROFESSIONAL SUMMARY
Compassionate healthcare professional with experience in patient care, vitals, phlebotomy, specimen collection, and supporting providers in fastnpaced clinical settings. Strong ability to comfort and assist patients during stressful situations with a calm, professional bedside manner. Currently pursuing an ASN in Nursing with a solid foundation in CNA, medical assisting, and PCT-aligned clinical duties. CLINICAL EXPERIENCE
Phlebotomist – CSL Plasma Pensacola, FL (Mar 2024 – Sep 2024)
• Performed venipuncture and plasma collection while maintaining safety and infectionncontrol standards.
• Monitored donors and assisted with donor reactions.
• Ensured a clean, organized, and patientnsafe environment. Medical Assistant / Phlebotomist – Total Family Medical Robert, LA (Oct 2022 – May 2023)
• Roomed patients, obtained vitals, and performed assessments.
• Assisted with procedures and supported patient comfort throughout visits.
• Completed labs, UDS testing, vaccines, medication administration, and 600+ venipuncture sticks.
• Managed scheduling, phones, and medication refill processing. Medical Assistant / Phlebotomist – Louisiana Healthcare Associates Covington, LA (May 2021
– Jul 2022)
• Firstncontact support for patients in pain or distress with compassionate communication.
• Performed vitals, assessments, labs, cultures, and 250+ venipuncture sticks.
• Assisted physicians with procedures, maintained exam rooms, and documented in EHR.
• Supported frontndesk operations and medical record management. ADDITIONAL EXPERIENCE
Office Manager / Tax Preparer – Jackson Hewitt (2019–2020, 2023–2024) Insurance Agent – Kemper (Dec 2020 – Mar 2022)
EDUCATION
ASN – Nursing (In Progress), Fortis Institute Pensacola (2024–Present) CNA/MA/Phlebotomy Certificate, Petra College (2020–2021) High School Diploma, NTCC (2020)
SKILLS
Patient care, ADLs, vitals, monitoring, phlebotomy, specimen collection, infection control, EHR/EMR
(Epic, Practice Fusion), vaccinations, lab procedures, UDS testing, medical terminology, charting, scheduling, communication, teamwork.
CERTIFICATIONS
CNA • CPR/BLS (Valid through Jan 2026)
Insurance Producer Licenses (P&C;, Life & Health)
ASSESSMENTS
Nursing Assistant Skills – Proficient
Medical Receptionist Skills – Proficient
Medical Terminology – Proficient
Attention to Detail – Proficient