Store Customer Service Specialist

Ella O’Neill

**** ******** ****

Professional Summary

Motivated and dependable customer service professional with experience in fast-paced retail environments. Skilled in customer communication, problem solving, multitasking, and teamwork. Experienced in customer service desk operations, produce department work, and management support. Enjoys helping customers and thrives in busy workplaces with open availability.

Work Experience

Walmart – Customer Service Desk / Produce Associate

February 6, 2025 – February 14, 2026

Responsibilities:

• Assisted customers with returns, exchanges, and questions

• Handled transactions and maintained accurate cash handling procedures

• Provided friendly and professional customer service in a fast-paced environment

• Worked in the produce department stocking, organizing, and maintaining fresh products

• Helped maintain cleanliness and organization throughout the department

• Collaborated with team members to complete daily tasks efficiently

Reason for Leaving: Store location shut down

Cub – Customer Service Desk Management

February 26, 2026 – March 24, 2026

Responsibilities:

• Assisted customers with questions, concerns, and transactions

• Helped oversee front-end operations and support team members

• Managed customer service desk duties in a busy retail environment

• Demonstrated strong communication and problem-solving skills

• Maintained professionalism while handling customer concerns

Reason for Leaving: Management issues within the workplace

Skills

• Excellent communication skills

• Customer service experience

• Fast-paced work environment experience

• Problem solving

• Cash handling

• Teamwork and collaboration

• Time management

• Open availability

• Organization skills

• Positive attitude and reliability

References

References available upon request.

Contact this candidate