Customer Service & Billing Specialist Resume Title
Resume:
Shari McIlwain
Manager • Assistant Manager
Charlotte, NC 28213
**********@*****.***
To Obtain in employment with a company or Organization that allows me the opportunity to utilize my skills & experience.
Authorized to work in the US for any employer
Work Experience
Billing Specialist/Administrative Assistant
Ansco & Associates, LLC - Charlotte, NC
January 2022 to Present
Billing though a Third-party for ATT
CSR - Customer Service Representative
Maximus (Apple One Temp Agency) - Charlotte, NC
March 2021 to November 2021
During the Pandemic, I help people with, rent and utilities.. Customer Service Associate
IKEA - Charlotte, NC
December 2017 to December 2020
Cashier, help in return and exchange dept, food dept help customer with ever they need. Customer Service Lead
Food Lion - Charlotte, NC
March 2016 to April 2017
Help Service the front of the store, help Customer with there need, and at Customer service desk, western union, lottery, money order, cash checks..
CSR, Customer Support
Convergys/BCBSNC - Charlotte, NC
November 2014 to March 2016
Responsibilities
inbound calls from providers and members
Deli Clerk (Delicatessen Clerk)
Harris Teeter - Charlotte, NC
May 2012 to November 2014
Responsibilities
Helping my customers need, close deli
Shari McIlwain
Manager • Assistant Manager
Charlotte, NC 28213
**********@*****.***
To Obtain in employment with a company or Organization that allows me the opportunity to utilize my skills & experience.
Authorized to work in the US for any employer
Work Experience
Billing Specialist/Administrative Assistant
Ansco & Associates, LLC - Charlotte, NC
January 2022 to Present
Billing though a Third-party for ATT
CSR - Customer Service Representative
Maximus (Apple One Temp Agency) - Charlotte, NC
March 2021 to November 2021
During the Pandemic, I help people with, rent and utilities.. Customer Service Associate
IKEA - Charlotte, NC
December 2017 to December 2020
Cashier, help in return and exchange dept, food dept help customer with ever they need. Customer Service Lead
Food Lion - Charlotte, NC
March 2016 to April 2017
Help Service the front of the store, help Customer with there need, and at Customer service desk, western union, lottery, money order, cash checks..
CSR, Customer Support
Convergys/BCBSNC - Charlotte, NC
November 2014 to March 2016
Responsibilities
inbound calls from providers and members
Deli Clerk (Delicatessen Clerk)
Harris Teeter - Charlotte, NC
May 2012 to November 2014
Responsibilities
Helping my customers need, close deli
Manager • Assistant Manager
KFC - Charlotte, NC
March 2008 to February 2012
Assistant Manager
Family Dollar Stores - Charlotte, NC
October 2006 to March 2008
Receptionist/Registration Rep
Baystate Medical Center - Springfield, MA
February 2002 to June 2006
Interview incoming patents in a hospital setting, to obtain and enter Necessary personal financial, insurance and /or other medical Information. Responsible for processing and maintaining patient Records. Also answer phone and schedule next appointment for patient. Medical claims Processor/Receptionist
Heath Management Center - Springfield, MA
March 1996 to February 2002
Obtain and enter necessary personal financial, insurance And /or other medical information necessary for claims Processing. Also answer phone and solve claims problems EDCATION: DIPLOMA
ADLAI STEVENSON HIGH SCHOOL
Education
High school diploma
ADLAI STEVENSON HIGH SCHOOL
Skills
• Medical Records
• Medical Billing
• Medical Scheduling
• Medical Office Experience
• Insurance Verification
• HIPAA
• Assistant Manager Experience
• Microsoft Office
• Computer skills
• Customer Service
• Medical Terminology
• Microsoft Excel
• Administrative Experience
• Customer service
• Cash handling
• Cash register
• Medical records
• Front desk
• HIPAA
• Google Docs
• Hospital experience
Additional Information
SKILLS:
• Data Entry
• Cashier
• Receptionist
• Customer Support
• Google Docs
Manager • Assistant Manager
KFC - Charlotte, NC
March 2008 to February 2012
Assistant Manager
Family Dollar Stores - Charlotte, NC
October 2006 to March 2008
Receptionist/Registration Rep
Baystate Medical Center - Springfield, MA
February 2002 to June 2006
Interview incoming patents in a hospital setting, to obtain and enter Necessary personal financial, insurance and /or other medical Information. Responsible for processing and maintaining patient Records. Also answer phone and schedule next appointment for patient. Medical claims Processor/Receptionist
Heath Management Center - Springfield, MA
March 1996 to February 2002
Obtain and enter necessary personal financial, insurance And /or other medical information necessary for claims Processing. Also answer phone and solve claims problems EDCATION: DIPLOMA
ADLAI STEVENSON HIGH SCHOOL
Education
High school diploma
ADLAI STEVENSON HIGH SCHOOL
Skills
• Medical Records
• Medical Billing
• Medical Scheduling
• Medical Office Experience
• Insurance Verification
• HIPAA
• Assistant Manager Experience
• Microsoft Office
• Computer skills
• Customer Service
• Medical Terminology
• Microsoft Excel
• Administrative Experience
• Customer service
• Cash handling
• Cash register
• Medical records
• Front desk
• HIPAA
• Google Docs
• Hospital experience
Additional Information
SKILLS:
• Data Entry
• Cashier
• Receptionist
• Customer Support
• Google Docs
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